Senior Business Systems Analyst / Product Owner (Category Management Transformation) at McKesson (2026-01 – Present)
Lead business analysis and product ownership for Category Management platform modernization, replacing legacy systems with a scalable SaaS-based architecture
- Define source-of-truth data models (MBA / Digital Wave), ensuring consistency across pricing, promotions, and enterprise data flows
- Translate complex business processes into structured workflows, business rules, and system requirements supporting end-to-end category lifecycle
- Drive integration design across enterprise systems including APIs, SFTP pipelines, and middleware (e.g., MuleSoft), enabling seamless data exchange
- Partner with business, IT, and data teams to establish governance frameworks, data ownership, and quality controls
- Facilitate stakeholder alignment across cross-functional teams, ensuring clarity in decision-making and execution priorities
- Support SaaS delivery model including scalability, performance considerations, and configuration vs customization strategy
- Develop functional specifications, process models, and data mappings to guide engineering and ensure traceability
- Contribute to operating model design, improving consistency, adoption, and execution across the platform
Senior Business Systems & Data Governance Analyst / Project Manager at Canada Mortgage & Housing Corporation (CMHC) (2024-06 – Present)
- Lead enterprise initiatives for data governance, cloud migration, and legacy system modernization
- Implemented Microsoft Purview as a central data governance platform for cataloging, lineage, and data ownership
- Defined data standards, governance frameworks, and quality rules, improving data reliability and audit readiness
- Designed role-based access control (RBAC) models in collaboration with IAM and security teams
- Built end-to-end data lineage visibility (source → pipeline → report) supporting regulatory and executive reporting needs
- Delivered business cases, roadmaps, and process models aligning technology initiatives with strategic goals
- Automated reporting workflows, reducing manual effort by 15+ hours/month and improving data accuracy
- Reduced operational risk by 35% through structured UAT and validation frameworks
- Integrated AI-driven reporting solutions, improving reporting cycle time by 20%
Senior Business Analyst – Data & Performance at Johnson Health Technology (2022-03 – 2024-02)
- Led SaaS implementation and system integration initiatives, improving operational efficiency and scalability
- Designed data flows, validation rules, and integration mappings across enterprise systems
- Developed KPIs and reporting frameworks, aligning performance metrics with business objectives
- Conducted proof-of-concept initiatives to evaluate new technologies and improve data quality
- Delivered AI-driven test scenarios, increasing system accuracy and reducing defects
- Provided strategic advisory on data governance, risk mitigation, and process optimization
Business Analyst / QA Analyst at Zara (Inditex Group) (2021-01 – 2022-01)
- Supported CRM optimization using analytics, improving customer engagement and sales performance
- Developed business requirements, process flows, and user stories to support system enhancements
- Identified automation opportunities to streamline data and operational workflows
Business Analyst / QA Analyst at Gexel Telecom (2018-01 – 2021-01)
- Led Agile delivery including user story creation, backlog refinement, and UAT coordination
- Improved system quality through structured testing and defect management
- Supported CRM (Dynamics 365) enhancements and data migration initiatives
Business Analyst / Change Manager at UACN PLC (2010-01 – 2014-01)
- Led enterprise change initiatives aligning business strategy with operational execution
- Established data governance practices, process improvements, and performance optimization strategies
