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Ghassan Amhaz

Supervisor | Retail Operations

Talent
Hadath, LebanonMember since October 13, 2026
ExcelJavaScriptRespond Platform
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About

Motivated individual with a passion for programming and a foundational understanding of key concepts, complemented by practical experience in customer service, sales, and supervision. Seeking an entry-level opportunity to begin a career in programming and utilize diverse skill set.

Experience

BigCommerce Specialist - AYOUB COMPUTERS - Beirut, Jnah Centro, Lebanon

(2026-01)

  • Oversee incoming online orders
  • Resolve delivery delays, process returns or refunds
  • Manage customer inquiries about their orders throught Respond platform
  • Update product listings, pricing, images, descriptions
  • Verify transaction details, and track fulfillment progress.

Sales Supervisor - AYOUB COMPUTERS - Beirut, Jnah Centro, Lebanon

(2025-07)

  • Directing and Monitoring Operations
  • Supervising a team of sales executive
  • Developing and implementing sales strategies
  • Inventory Management
  • Preparing sales reports and forecasts for management.

Sales Executive - AYOUB COMPUTERS - Baabda, Mouawad, Lebanon

(2021-12)

  • Meeting with clients virtually or during sales visits
  • Demonstrating and presenting products
  • Maintaining accurate records
  • Working towards monthly or annual targets
  • Reviewing sales performance.

Accountant - Fneich Phones - Baabda, Hadath, Lebanon

(2019-01 - 2021-10)

Repairing shop

  • Compiling and presenting reports, financial statements
  • Processed Payroll
  • Preparing accounts and tax returns
  • Recording and categorising expenses.

Supervisor - Fneich Phones - Baabda, Hadath, Lebanon

(2018-03 - 2021-10)

Repairing shop

  • Managing workflow
  • Managing team schedules
  • Offer customers precise appointment times
  • Maintaining a supply of raw materials and required parts.

Branch Manager - NISCI Industries Limited - Lusaka, Zambia

(2017-10 - 2018-03)

Home Appliances Store

  • Managed a team of six employees
  • Monitored inventory movement
  • Provided exceptional customer service
  • Reduced branch expenses through effective cost management strategies.

Salesperson - Hallab 1881 S.A.L - Beirut, Lebanon

(2015-09 - 2015-12)

Baklava Store

  • Greeted customers, assisted with product selection
  • Assembled boxes and packaging materials as needed
  • Packaged finished products using appropriate materials such as cardboard, plastic, and paper.

Cashier - Haidar Market - Baabda, Lebanon

(2013-11 - 2017-04)

Supermarket

  • Provided excellent customer service by greeting customer
  • Maintained a clean and organized checkout area
  • Assisted with stocking shelves
  • Processed customer transactions accurately and efficiently using cash registers.

Education

Superior Technician Diploma - Administration and Business Management. - College Technique de Frère (2015 - 2017)

Technical Baccalaureate Diploma - Accounting and Computer Services. - College Technique de Frère (2012 - 2015)

Skills

SupervisorRetail Operations

Reviews

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