Ghassan Amhaz
Supervisor | Retail Operations
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About
Motivated individual with a passion for programming and a foundational understanding of key concepts, complemented by practical experience in customer service, sales, and supervision. Seeking an entry-level opportunity to begin a career in programming and utilize diverse skill set.
Experience
BigCommerce Specialist - AYOUB COMPUTERS - Beirut, Jnah Centro, Lebanon
(2026-01)
- Oversee incoming online orders
- Resolve delivery delays, process returns or refunds
- Manage customer inquiries about their orders throught Respond platform
- Update product listings, pricing, images, descriptions
- Verify transaction details, and track fulfillment progress.
Sales Supervisor - AYOUB COMPUTERS - Beirut, Jnah Centro, Lebanon
(2025-07)
- Directing and Monitoring Operations
- Supervising a team of sales executive
- Developing and implementing sales strategies
- Inventory Management
- Preparing sales reports and forecasts for management.
Sales Executive - AYOUB COMPUTERS - Baabda, Mouawad, Lebanon
(2021-12)
- Meeting with clients virtually or during sales visits
- Demonstrating and presenting products
- Maintaining accurate records
- Working towards monthly or annual targets
- Reviewing sales performance.
Accountant - Fneich Phones - Baabda, Hadath, Lebanon
(2019-01 - 2021-10)
Repairing shop
- Compiling and presenting reports, financial statements
- Processed Payroll
- Preparing accounts and tax returns
- Recording and categorising expenses.
Supervisor - Fneich Phones - Baabda, Hadath, Lebanon
(2018-03 - 2021-10)
Repairing shop
- Managing workflow
- Managing team schedules
- Offer customers precise appointment times
- Maintaining a supply of raw materials and required parts.
Branch Manager - NISCI Industries Limited - Lusaka, Zambia
(2017-10 - 2018-03)
Home Appliances Store
- Managed a team of six employees
- Monitored inventory movement
- Provided exceptional customer service
- Reduced branch expenses through effective cost management strategies.
Salesperson - Hallab 1881 S.A.L - Beirut, Lebanon
(2015-09 - 2015-12)
Baklava Store
- Greeted customers, assisted with product selection
- Assembled boxes and packaging materials as needed
- Packaged finished products using appropriate materials such as cardboard, plastic, and paper.
Cashier - Haidar Market - Baabda, Lebanon
(2013-11 - 2017-04)
Supermarket
- Provided excellent customer service by greeting customer
- Maintained a clean and organized checkout area
- Assisted with stocking shelves
- Processed customer transactions accurately and efficiently using cash registers.
Education
Superior Technician Diploma - Administration and Business Management. - College Technique de Frère (2015 - 2017)
Technical Baccalaureate Diploma - Accounting and Computer Services. - College Technique de Frère (2012 - 2015)