GiangHuong Le
Quality Assurance Analyst with 5+ years IT experience
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About
Excellent in working with data, applications, logic, graphics and numbers (BSc in Math with Honor). High detail-oriented and well-organized with strong time management skills. Strong interpersonal skill and teamwork. Excellent administrative skills, strong with MS Office. Proficient in designing and preparing department reports to meet Managers or Auditors' requirements. Quick learner, especially in grasping new knowledge.
Experience
Quality Assurance Analyst – IT Department - LOOMIS EXPRESS LTD.
(2018-05 - 2025-11)
After Developers completed designing for application(s), conducted comprehensive testing and quality assurance activities.
- Installed the test applications
- Created test plan, setup and resolve data discrepancies on test environment, conducted testing, then built the test document
- Got related departmental manager approve the test document for the applications go live
- Completed paperwork and assuring this met with high audit requirements (from KPMG)
- Followed-up with User how the Application works after it was deployed
- Create thinapp for Application when requested before it is deployed
- Provide weekly Production Data change report and Sybase connection report requested by Auditor
Payroll Clerk – Payroll Department, contract - DHL EXPRESS (CANADA), LTD.
(2014-01 - 2018-12)
- Accessed to ADP, HR application to update employees' benefits for payroll process
- Responded to Service Canada or WCB's requests about employee's data
- Provided other admin support to the team and handled other tasks when requested
E-commerce Coordinator – IT Department, contract - LOOMIS EXPRESS LTD.
(2012-01 - 2013-12)
- Updated and maintained e-bill system to make sure it worked well and was updated
- Provided quick support to Collections team re outstanding e-bills
- Created and run sales summary report as per Sales or key Customers' requests
- Handled other duties relates to e-commerce (EDI, ftp, etc) assigned by the Leader
QA Analyst – IT Department, contract - DHL EXPRESS (CANADA), LTD.
(2010-01 - 2012-12)
- Analyze and conduct tests about Rate Quotations, Tracking in Webservices for both domestic and international shipments
- Create test plan documents, completed tests about Rate Quotations (National project) in PMS, Web Bookings (Global project)
- Make sure paperwork meets Audit requirements
Operations Analyst – Engineering Department, contract - DHL EXPRESS (CANADA), LTD.
(2008-01 - 2009-12)
- Analyzed, provided daily, weekly and monthly operational reports to management teams
- Created new reports or provided data upon requests
- Maintained and updated Operations data
- Control Operational Expenses
Education
Bachelor of Science - Mathematics - The Universiry of Dalat
