Glory Nneji

Banquet Server | Staff Shop Inc | KW, Ontario | Jan 2023 – present.
• Greeting and assisting guests with seating arrangements and providing menus. Creating a friendly and inviting atmosphere sets the tone for their dining experience.
• Cleaning and polishing glassware while also preparing plates and silverware. Arranging tables with appropriate settings and promptly removing used leaves when guests have finished with them.

• Thoroughly wash and sanitize dishes, ensuring they are ready for use. Properly storing leftover food from guests and managing garbage, and recycling.

Foodservice Associate | Shoprite | Abuja, Nigeria | Oct 2019 – Jun 2022.
• Time management and multitasking to prioritize tasks, meet deadlines, and deliver orders promptly.
• Solving problems and making sound decisions under pressure, such as dealing with upset customers or resolving kitchen issues.
• Tangible understanding of hygiene and safe practices, including proper food handling, storage, and sanitation. Adhering to health and safety regulations to prevent foodborne illness and ensure a clean and safe environment for staff and customers.

• Efficiently and accurately take customer orders, including special requests or dietary restrictions, and convey them to the kitchen or bar staff.
• Proficient understanding of the menu items, ingredients and preparation methods to provide accurate information and make recommendations to customers.
• Working cooperatively with colleagues and communicating efficiently with kitchen staff, bartenders and management to ensure smooth operations and seamless service.