Supervisor
Grocery Checkout - North York, ON
August 2021 to Present
- Led and managed daily operations of the store, including cash handling, inventory management, and customer service, resulting in a high rate of customer satisfaction.
- Coordinated and collaborated with team members to ensure the timely completion of daily tasks and smooth store operations.
- Utilized Google Sheets to track perishable stock expiry dates, oversaw incoming orders, and maintained inventory of overstock products.
- Addressed customer concerns and complaints promptly and effectively.
Crew Member
Burrito Boyz (Queen and Chrysler) - Brampton, ON
September 2019 to April 2021
- Provided excellent customer service, handling cash transactions and settling customer disputes in a professional manner.
- Acted as a dedicated team leader in the absence of managers, overseeing and delegating tasks to team members as necessary.
- Prepared food and beverages according to customer specifications, adhering to all safety rules and guidelines.
- Maintained the cleanliness of the lobby and kitchen and solved problems with the POS system.
Summer Administrative Assistant
Harvest Worship Centre - Brampton, ON
June 2019 to August 2019
- Assisted the administrative team in daily duties, including answering phone calls, conducting research for vendors and suppliers, and handling monetary donations.
