Medical Office Admin | cybersecurity analyst
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With over 17 years of experience across healthcare, retail, insurance, and e-commerce, I’ve developed a versatile skill set and a strong sense of responsibility. My growing awareness of data protection and risk management led me to pursue cybersecurity, where I now combine curiosity with hands-on training. I’m ready to contribute to secure systems and ethical digital practices.
Experienced and compassionate medical front desk coordinator with over 6 years in ophthalmology clinics, skilled in patient scheduling, EMR management, medical billing, and vision testing support. Bilingual in English and Chinese, with a strong focus on client service and operational efficiency. Recently completed a remote IT internship focused on web research, data organization, and collaborative presentation work—gaining hands-on experience with web scraping and digital tools.
Completed the Cybersecurity Analysis Diploma at ABM College in April 2024, gaining hands-on training in network security, threat detection, and risk assessment. This program supports my transition into IT and data-focused roles.
