Guneet Virk

Assign and delegate tasks to employees Set performance goals and monitor progress Motivate and support team members

Supervisor - CPR Downtown - Vancouver

(2023-12)

• Assign and delegate tasks to employees
• Set performance goals and monitor progress
• Motivate and support team members
• Resolve conflicts and promote teamwork

Customer service Representative - Lowe's New Westminster - New Westminster

(2022-09 - 2023-11)

• Handle order status questions, shipping inquiries, and product issues
• Process returns, exchanges, and refunds in coordination with the warehouse
• Resolve complaints or escalate issues to supervisors when needed
• Maintain a friendly and professional attitude when dealing with customers.

Cashier - Wendy's Kingsway - Burnaby

(2020-11 - 2022-08)

• Greet customers warmly and answer questions about the menu or products
• Take customer orders accurately (in person, over the phone, or at the counter)
• Upsell or suggest additional items (e.g., combos, desserts, drinks)

Food Service Attendant - Subway SFU - Burnaby

(2018-09 - 2020-10)

• Prepare fresh ingredients (e.g., slicing vegetables, portioning meats and cheeses)
• Assemble sandwiches, wraps, and salads according to customer requests and Subway recipes
• Ensure proper food portioning and consistent presentation
• Follow food safety and hygiene standards at all times

Diploma - Marketing Management and Professional Sales - Lambton College (2016-05 - 2018-01)

BBA - Bachelors of Business Administration - Kurukshetra University (2012-05 - 2015-05)