Gurjit Kaur

Customer-focused and reliable professional with leadership experience in fast-paced food service and retail environments. Skilled in shift supervision, customer service, cash handling, inventory management, POS and TDL systems, and team training. Strong communication and problem-solving abilities with a focus on operational excellence and guest satisfaction.

Supervisor - Tim Hortons - Surrey, BC

(2026-01)

• Supervise daily shift operations and support team members in a fast-paced environment
• Train and coach staff to maintain Tim Hortons standards for customer service and food preparation
• Manage cash handling, POS transactions, and TDL systems accurately
• Assist with inventory management, stock rotation, and product ordering
• Ensure compliance with food safety, cleanliness, and health regulations
• Promote a respectful and positive team environment through strong communication
• Handle customer concerns professionally and support smooth shift operations

Cashier - Tim Hortons - Surrey, BC

(2024-05 - 2025-12)

• Delivered fast and friendly service in a high-volume setting
• Operated POS system and managed transactions accurately
• Maintained cleanliness and assisted team operations
• Handled customer concerns professionally

B2B Community Builder (Internship) - Edify Learning Spaces

(2025-08)

• Engaged with clients and supported outreach communication
• Assisted in event coordination and community engagement

Cost Accountant - DIPS College - India

(2023-11 - 2024-03)

• Maintained financial records and ensured reporting accuracy

Educator - Shiva Public School - India

(2023-07 - 2023-10)

• Managed classroom activities and strengthened communication skills

Post Graduate Diploma - Business Management - Vancouver Community College (2024 - 2025)

Bachelor of Commerce - Guru Nanak Dev University (2023)