Store Manager - Gondola Pizza - Winnipeg, MB
(2023-10 - 2025-08)
- Manage daily cash transactions, train and supervise employees on Pos systems, payment processing, and customer service protocols.
- Resolve customer complaints.
- Keep inventory tracking, financial record-keeping.
- Managing sales sheets every month.
Team member/Supervisor - Tim Horton - Winnipeg, MB
(2024-05 - 2025-07)
- Audited cash drawers and skimming the tills, help management with cash deposits, ensuring compliance with financial policies.
- Mentored staff on unselling promotional items.
- Follow strict instructions for cash handling and sensitive data.
Sales Associate - Shapes Fitness center - Winnipeg, MB
(2023-04 - 2024-05)
- Processed membership, managing cash/credit payments/refunds.
- Promoted gym packages, supplements and help in achieving monthly sales targets.
- Maintained members' records with confidentiality and accuracy.
- Help in issuing new membership cards, key fobs, updated on going gym activities.
- Addressed billing inquiries, resolve account issues.
- Booking day care for the members in advance.
- Providing information on the ongoing sales promotion or PT sessions.
Sales Associate/Cashier - Marks work Warehouse Ltd. - Winnipeg, MB
(2021-10 - 2023-03)
- Follow the company procedure and safety regulations with regards to purchase, exchange and return items.
- Helping customers with credit/cash payments.
- Assorting and packing online orders.
- Utilized proper selling techniques and product knowledge to provide the best customer service possible.
- Remained up to date on the latest store offerings, promotions and sales.
Customer service associate - Amazon Fulfillment center - Caledon, ON
(2019-02 - 2019-09)
- Work to resolve complex customer issues, while educating customers on problem-solving techniques and platform resources.
- Assist customers with the prompt placement of orders, refunds, exchanges.
- Accurately answer product and service questions and suggest information about other appropriate products and services.
- Work hard to implement exceptional customer experience with each interaction.
Mcdonalds - Vaughan, ON
- Greeting customers with a smile.
- Taking accurate food orders.
- Restaurant Cleanliness, ensuring items are well-stocked.
- Resolving customer problems as customer satisfaction should be our first priority.
- Maintain a fast speed of service, especially during rush times.
- Take orders from customers and input their selections into the restaurant's computer system.
Team Member - Tim hortons - Langley, BC
- Taking orders on Pos systems, process payments.
- Help in resolve customer complaints.
- Preparing backups for the next day.
- Help in with the inventory.
- Did openings and working alone for a 1-2 hours until next team associate will show up.
Marks Work Warehouse - Langley, BC
- Assorting and packing online orders.
- Utilized proper selling techniques and product knowledge to provide the best customer service possible.
- Remained up to date on the latest store offerings, promotions and sales.
