Gurpinder Kaur

Customer-focused Sales Representative and Receptionist with 3+ years of experience in retail sales, optical reception, and customer service. Experienced in eye pre-testing, appointment scheduling, cash handling, and delivering exceptional service in fast-paced environments.

Sales Representative / Receptionist - Vision770 - Montréal, QC

(2024-01 - 2026-06)

• Welcomed patients and customers while managing front desk operations.
• Performed eye pre-testing using diagnostic equipment and prepared patients for optometrist examinations.
• Scheduled appointments, answered calls, and maintained patient records.
• Assisted customers with selecting eyewear and explained product options.
• Processed payments, insurance information, and daily cash transactions.
• Resolved customer concerns professionally while maintaining excellent service.

Customer Service Representative - Loblaws / Provigo - QC

(2022-10 - 2024-03)

• Provided excellent customer service in a high-volume retail environment.
• Handled cash, debit, and credit transactions accurately.
• Assisted customers with inquiries and resolved complaints.
• Restocked shelves and maintained clean merchandise displays.
• Worked collaboratively with team members to achieve store goals.

High School Diploma (GED) - Lucien Page