Supervisor
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Flexible employee with availability for night shifts, weekdays, and weekends. Multilingual professional fluent in English, Hindi, and Punjabi with strong customer service experience, cash handling skills, and food preparation expertise. Seeking positions in retail, food service, or reception roles.
Cashier at Subway (2022-12 – 2023-06)
Provided positive customer experience with fair, friendly, and courteous service. Registered sales on the cash register by scanning items and totaling customers' purchases. Resolved customer issues and answered questions.
Assembled salads and sandwiches as per order specifications with excellent customer service. Adhered to proper food handling, safety, and sanitation standards during food preparation. Maintained sanitization by cleaning and maintaining all areas of the restaurant.
Performed paperwork duties as assigned.
Kept accurate records of customer interaction and corresponding cases. Resolved customer problems and complaints by clarifying and explaining the best solution. Answered incoming calls, and provided guests with store hours, directions, and promotional information.
Assisted in ensuring the safety and security of event attendees. Assisted in monitoring security cameras.
Employee at Mr. Sub (2023-10 – 2024-06)
Experienced in baking bread and serving at the store. Gained valuable experience in customer service, including taking and managing orders. Served as a cashier, handling transactions and customer interactions. Attained knowledge of different kinds of meat and learned how to make different varieties of subs, sandwiches, wraps, and various types of salads. Experienced in store opening and closing procedures.
Diploma in Business Management – Portage College @ CIOT
– St. Mary's Convent School