Gurpreet Kaur

Compassionate and dependable Personal Support Worker with hands-on long-term care placement experience at Christian Homeland. Skilled in person-centred care, ADLs, mobility support, vital signs, infection prevention, documentation, and resident safety. Experienced in hospital security with strong communication, teamwork, and de-escalation skills. Committed to providing safe, respectful, and compassionate care.

Personal Support Worker - Christian Homeland - Faith Manor - Brampton, Ontario

• Provided person-centred care while maintaining residents' privacy, dignity, independence, and choice.
• Assisted with ADLs including personal hygiene, grooming, dressing, toileting, continence care, and feeding.
• Supported safe mobility, transfers, positioning, and use of mobility equipment according to care plans.
• Assisted with meals, hydration, bed making, and maintaining a clean, safe, and comfortable environment.
• Followed infection prevention and control practices, including hand hygiene, PPE, and workplace safety procedures.
• Observed and reported changes in residents' physical or emotional condition, including vital signs, to the healthcare team.
• Communicated respectfully with residents, families, PSWs, and nurses while maintaining confidentiality, using active listening, and demonstrating empathy and professionalism.

Security Guard - Paladin Security - Trillium Healthcare Partners - Mississauga, Ontario

(2024-03 - 2026-01)

• Supported nursing and healthcare staff by maintaining a safe, secure, and supportive environment for patients, visitors, and staff.
• Monitored patient and visitor activity in Emergency Department and Mental Health Unit settings and remained alert to changes or safety concerns.
• Responded promptly to incidents and escalated patient-related concerns or emergencies to nursing staff and appropriate personnel.
• Used calm, respectful communication and verbal de-escalation techniques when interacting with patients experiencing distress or challenging situations.
• Communicated effectively with nurses, healthcare professionals, patients, visitors, and security team members to support coordinated care and safety.
• Followed hospital policies, procedures, privacy requirements, and infection prevention and safety protocols.
• Completed accurate incident reports and maintained confidentiality while demonstrating strong observation, professionalism, empathy, and teamwork.

Personal Support Worker Certificate - Healthcare - CIMT College