Gwenith Jill Rabor

Detail-oriented and customer-focused healthcare professional currently completing a Medical Laboratory Assistant Diploma at Stenberg College (May 2026). Experienced in fast-paced healthcare-adjacent, financial, and retail environments requiring accuracy, confidentiality, strong communication, and adherence to protocols. Skilled in documentation, client interaction, team coordination and maintaining high standards of service and compliance.

Recognized for reliability, professionalism, and the ability to adapt quickly in dynamic work settings.

Medical Laboratory Assistant - LifeLabs

(2026-07)

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, 24-hour blood pressure monitoring, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Medical Laboratory Assistant Practicum Student - Royal Columbian Hospital - New Westminster BC

(2026-05 - 2026-05)

• Completed hands-on clinical practicum training in a fast-paced hospital laboratory environment where accuracy, patient safety, and adherence to protocols were essential.
• Assisted with specimen collection, labeling, handling, and transportation while following infection prevention and patient identification procedures to ensure accurate laboratory processing.
• Maintained precise documentation and supported laboratory workflow by entering patient and specimen information accurately into electronic systems, contributing to efficient turnaround times.
• Collaborated with laboratory staff and healthcare professionals to support daily operations and deliver quality patient care in a high-volume clinical setting.

Medical Laboratory Assistant Practicum Student - Ridge Meadows Hospital - Maple Ridge BC

(2026-05 - 2026-05)

• Participated in clinical laboratory operations by supporting specimen handling and patient interaction in accordance with healthcare safety and confidentiality standards.
• Applied medical terminology, infection control procedures, and laboratory safety protocols during patient-facing and administrative tasks, contributing to accurate and efficient workflow.
• Assisted in organizing and verifying laboratory documentation to help reduce errors and maintain compliance with hospital procedures.
• Demonstrated professionalism, adaptability, and strong communication skills while working with laboratory staff in a fast-paced healthcare environment.

Remittance Supervisor - Metro Remittance Canada Inc. - Vancouver, BC

(2019-03)

• Managed financial transactions and documentation in a high-volume remittance environment where accuracy and confidentiality were critical. Implemented a structured daily reconciliation process that improved reporting accuracy and consistently minimized discrepancies.
• Provided front-line client support in a fast-paced setting by handling inquiries, processing transactions, and maintaining compliance with financial protocols, resulting in efficient and professional customer service.
• Maintained accurate financial records and safeguarded sensitive client information by following strict confidentiality and compliance standards, contributing to smooth daily operations and audit readiness.
• Collaborated with team members to streamline workflow and ensure timely transaction processing during peak business periods, helping maintain operational efficiency and customer satisfaction.

Sales Associate – Pandora Metrotown - Ben and Bridges Franchise - Burnaby, BC

(2019-08 - 2022-02)

• Worked in a competitive retail environment with high customer traffic and daily sales goals. Built strong customer relationship through service and product knowledge, consistently meeting or exceeding sales targets.
• Assisted customers by identifying their needs and recommending suitable products, resulting in improved customer satisfaction and repeat business.
• Maintained organized product displays and supported inventory management to ensure efficient store operations and a positive shopping experience.
• Collaborated with team members during peak hours to deliver prompt customer service and maintain store performance standards.

Shift Manager - McDonald's - Blenheim Branch

(2019-05 - 2019-08)

• Supervised staff during high-volume shifts in a fast-paced restaurant environment, ensuring smooth workflow and efficient customer service during peak hours.
• Enforced food safety and sanitation procedures by conducting regular quality checks and monitoring compliance, helping maintain operational standards and customer safety.
• Coordinated staff assignments and shift activities to reduce service delays and improve team productivity during busy periods.
• Addressed customer concerns professionally and resolved issues promptly, contributing to positive customer experiences and efficient daily operations.

Diploma - Medical Laboratory Assistant - Stenberg College (2026-04)

Bachelor of Arts - Linguistics and Literature - University of San Carlos (2010-10)