Medical Laboratory Assistant - LifeLabs
(2026-07)
- Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
- Perform phlebotomies, connect/disconnect holter monitors, 24-hour blood pressure monitoring, and perform ECG tracings.
- Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
- Maintain client relationships, including responding to inquiries and following up on requests.
- Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
- Prepare specimens for transportation and testing.
Medical Laboratory Assistant Practicum Student - Royal Columbian Hospital - New Westminster BC
(2026-05 - 2026-05)
- Completed hands-on clinical practicum training in a fast-paced hospital laboratory environment where accuracy, patient safety, and adherence to protocols were essential.
- Assisted with specimen collection, labeling, handling, and transportation while following infection prevention and patient identification procedures to ensure accurate laboratory processing.
- Maintained precise documentation and supported laboratory workflow by entering patient and specimen information accurately into electronic systems, contributing to efficient turnaround times.
- Collaborated with laboratory staff and healthcare professionals to support daily operations and deliver quality patient care in a high-volume clinical setting.
Medical Laboratory Assistant Practicum Student - Ridge Meadows Hospital - Maple Ridge BC
(2026-05 - 2026-05)
- Participated in clinical laboratory operations by supporting specimen handling and patient interaction in accordance with healthcare safety and confidentiality standards.
- Applied medical terminology, infection control procedures, and laboratory safety protocols during patient-facing and administrative tasks, contributing to accurate and efficient workflow.
- Assisted in organizing and verifying laboratory documentation to help reduce errors and maintain compliance with hospital procedures.
- Demonstrated professionalism, adaptability, and strong communication skills while working with laboratory staff in a fast-paced healthcare environment.
Remittance Supervisor - Metro Remittance Canada Inc. - Vancouver, BC
(2019-03)
- Managed financial transactions and documentation in a high-volume remittance environment where accuracy and confidentiality were critical. Implemented a structured daily reconciliation process that improved reporting accuracy and consistently minimized discrepancies.
- Provided front-line client support in a fast-paced setting by handling inquiries, processing transactions, and maintaining compliance with financial protocols, resulting in efficient and professional customer service.
- Maintained accurate financial records and safeguarded sensitive client information by following strict confidentiality and compliance standards, contributing to smooth daily operations and audit readiness.
- Collaborated with team members to streamline workflow and ensure timely transaction processing during peak business periods, helping maintain operational efficiency and customer satisfaction.
Sales Associate – Pandora Metrotown - Ben and Bridges Franchise - Burnaby, BC
(2019-08 - 2022-02)
- Worked in a competitive retail environment with high customer traffic and daily sales goals. Built strong customer relationship through service and product knowledge, consistently meeting or exceeding sales targets.
- Assisted customers by identifying their needs and recommending suitable products, resulting in improved customer satisfaction and repeat business.
- Maintained organized product displays and supported inventory management to ensure efficient store operations and a positive shopping experience.
- Collaborated with team members during peak hours to deliver prompt customer service and maintain store performance standards.
Shift Manager - McDonald's - Blenheim Branch
(2019-05 - 2019-08)
- Supervised staff during high-volume shifts in a fast-paced restaurant environment, ensuring smooth workflow and efficient customer service during peak hours.
- Enforced food safety and sanitation procedures by conducting regular quality checks and monitoring compliance, helping maintain operational standards and customer safety.
- Coordinated staff assignments and shift activities to reduce service delays and improve team productivity during busy periods.
- Addressed customer concerns professionally and resolved issues promptly, contributing to positive customer experiences and efficient daily operations.
