Digital Content Coordinator Sept 2021 - May 2023
Acosta/Whirlpool Corporation
- Managed digital content for Whirlpool Canada brands including: Whirlpool, Maytag, KitchenAid, JennAir, Appliance Pros, Gladiator and Swash detergent
- Developed a SEO-focused strategic plan by A/B testing and optimizing keywords on Whirlpool Corporation’s webpages and social media channels via TubeBuddy and SEM Rush, thus increasing view counts on average by 8% per YouTube channel
- Developed and managed assets and other content via Adobe Photoshop, Premiere and Figma
- Created and managed social campaigns and content calendars to increase reach, brand awareness and engagement on Facebook and Instagram via the CRM and CMS Sprinklr
- Launched internal email marketing campaigns to enhance corporate culture and engagement\
- Generated a data warehouse for the analysis of product display pages of 1500 SKUs by collecting, organizing, and cleaning raw data
- Formulated and created analytics reports based on organization’s KPIs in Google Analytics, Data Studio and Adobe Analytics to maximize MQLs
Marketing Coordinator March 2020 - June 2021
Engel and Völkers
- Designed, developed and implemented digital and traditional marketing strategies, content calendars and campaigns
- Developed print and digital assets via Adobe Photoshop, InDesign, and Canva
- Created organic and paid social media campaigns on Facebook and Instagram to maximize reach and engagement
- Created a social and traditional media marketing campaign to promote a home that sold for over one millions dollars over the asking price
- Devised email marketing campaigns via MailChimp to generate MQLs
- Crafted feature sheets and a monthly real estate newsletter for the Barrhaven area\
- Analyzed, tracked, and created reports for internal client’s social media accounts
- Contacted and collaborated with vendors to order and deliver various items to create engaging printed adverts
Omni Channel Specialist Nov 2019 - Jan 2020
Best Buy
- Responsible for all point of sale transactions including returns and online orders
- Responsible for providing exceptional customer service as a greeter and customer service agent
- Managed customer relationships by responding to all customer inquiries via in person/phone
- Called customers to promote important sales and book appointments for VIP events
- Stacked inventory and merchandise new stock
- Ensured end of day cash reconciliation is completed
- Trained new employees according to new employee onboarding checklist
Digital Marketing Intern May 2019 - July 2019
Digitz
- Generated and converted leads by directly engaging with Coca-Cola customers on social media
- Managed social media accounts for Coca-Cola including Facebook, Instagram, and Twitter
- Analyzed, tracked, and interpreted customer conversations and trends via Sysomos, Facebook ads, Youtube ads, and Google Trends
- Evaluated engagement metrics and performance measures to provide recommendations for improvement
- Responsible for promptly responding to customer comments, individual posts, and tags
Freelance Researcher Aug 2017- Mar 2019 Self- Employed
- Performed contract work as a content writer and researcher
- Wrote articles for several blogs on topics relating social issues, technology, and politics
- Assisted students by providing edits and feedback for their research papers
- Created and managed a personal blog focused on health, fitness and gaming via WordPress
Digital Marketing Intern Jul 2017- Aug 2017
Orient McCann Advertising Agency
- Created and managed posts on Facebook and Instagram for several companies including Nippon Paints, Nestle Everyday, and Maggi Noodles
- Responsible for creating digital content for social media posts via Adobe Photoshop
- Designed digital marketing campaigns to increase traffic while also aligning campaign strategies to business objectives and goals
Graphic Design Intern Nov 2013 - Sept 2014
Five Rivers Technologies
- Created an ebook using Kwiksher
- Developed splash scree ns and artwork for apps
- Promoted apps via Facebook and blogs
- Researched and applied SEO concepts to increase app downloads and clicks
- Designed and edited artwork using Adobe Photoshop and Adobe Illustrator