Haithem Jegham

I have been managing a small building company for 7 years and having very solid skills in financial management and public relations. Autonomy and innovation are the two traits that characterise me. Today I would like to bring my contribution to a society with an international dimension, and which presents more prospects of evolution.

Supervisor July 2008 – September 2013

Mediterranean Teleservices Company Teleperformance

• People management, call monitoring, staffing and scheduling, problem resolution, training.
• Acting as a liaison to business partners, internal departments and vendors for the call center.
• Supporting financial objectives (maintain budget, tracking cost effectiveness).
• Supporting special projects for process and system improvements in the call center.

Eco-Friendly Finishing Art Company

• Determine and implement the company’s strategy.
• Gather strong skills in financial management and public relations.
• Manage the commercial development ant the management of the teams.
• Fix and control the achievement of profitability objectives.
• Capacity to lead the building sites and correspond to calls for tenders.
• Order materials and supplies.
• Ensure compliance with occupational safety standards.

Master degree in English language 2010

University of Sousse – Tunisia