Hamin Han

1. Clients Focus 
2. Accurate, Flexibility
3. Organized, Reliability 
4. Team player, Quick learner
5. Trilingual (Chinese, Korean and English)
6. Management , Leadership and Coaching

WORK EXPERIENCE 

Assistant Manager, Starbucks, Canada 2022 - 2024 

1. Excellent ability to managing front of house, opening and closing
2. Accurate responsibilities with employee’s schedule
3. High solve issued abilities, including customer requests, complaint and supply shortage 
4. Supporting in escalated situation and managed the overall work flow of a workplace 
5. Created a positive environment at work with a great leadership 
6. Incredible ability about customer focus and partners focus, 
7. Increasing customer connection 25 to 49 , increased inventory sales 52 to 70

1. Strong organization skills, ordered, maintained and received inventory and supplies 
2. Responsible for securing deposit and complete daily cash reports
3. Provided excellent teamwork and made high customer connection 
4. Arranged product pickups and deliveries with transportation

1. Developed marketing strategies and business plan coordinated the marketing company 
2. Improved a company’s marketing effort and achieved a company’s marketing goals 
3. Evaluate customer service and a company environment 

1. Planned and managed translation projects and all translation related tasks
2. Ability work with a team and adapt to different process, and communication style 
3. Available to work tight deadlines 

1. Hired and trained the staffs 
2. Managed and supervise employees daily task and responsibilities scheduling
3. Provided customer support and connected with customers throughout their stay, fostering as comfortable dining experience 

1. Strong research, written and verbal communication skills 
2. Arranged interview and receive, and analyze and verify news 
3. Ability to meet deadlines and keep calm under pressure 
4. Good communication and listening skills

1. Created a marketing strategy to update the 
2. Utilize the websites and social media tools to perform and sell products 
3. Offered guide, support and marketing materials to salespeople 
4. Service to potential clients, maintain clients relationship 
5. Reached out to potential leads through a variety of channels

1. Educated students based on Ministry of Education curriculum and guidelines 
2. Educated students on following a school’s moral codes and behaviors 
3. Planned and organized academic events and activities 
4. Enhanced the student’s level of understanding 

Diploma (Business Marketing) Seneca College Canada 2020 Master’s Degree (Korean-Chinese Simultaneous Interpretation) China 2015

Bachelor’s Degree (Korean Literature) China 2013