Hamzah Noushad

Enthusiastic candidate with practical experience in IT support and customer service. Engaged in troubleshooting and system installations while collaborating with clients to meet their IT needs. Focused on applying technical skills and learning from real-world challenges.

Sales Associate at Metro Store (2025-11 – Present)

• Assisted customers in product selection and provided exceptional service to enhance shopping experience.
• Maintained organized merchandise displays, ensuring products were visually appealing and easily accessible.
• Processed transactions efficiently using point-of-sale system, contributing to smooth checkout operations.
• Collaborated with team members to achieve daily sales targets and improve overall store performance.

IT Associate at Freelancer (2025-01 – Present)

• Assisted in troubleshooting hardware and software issues for diverse clients.
• Conducted system installations and configurations to enhance user experiences.
• Provided technical support through various communication channels, ensuring timely resolutions.
• Collaborated with clients to identify IT needs and recommend appropriate solutions.
• Monitored system performance and performed routine maintenance to ensure optimal operation.
• Gathered feedback from users to improve service delivery and address potential issues proactively.
• Adapted quickly to new technologies and tools, enhancing overall IT support effectiveness.

Computer Systems Technology in Computer Systems Technology – Durham College (2029-06)

High School Diploma – O'Neill High School (2025-06)