Hanadi Salem

Business Administration graduate with experience supporting residential construction sales, estimating, customer service, office administration, bookkeeping, and client consulting. Known for building strong relationships, guiding clients through decisions, coordinating multiple projects, and maintaining accurate documentation. Experienced working with homeowners, trades, suppliers, and internal teams while delivering a professional customer experience.

Proficient in Microsoft Office, CRM systems, estimating, social media management, and financial administration.

Sales Coordinator / Estimator - Onyx Construction

(2025-10)

• Prepare detailed estimates and quotations for residential construction projects.
• Support homeowners through the sales process, providing product, finish, and design consultations.
• Coordinate with project managers, suppliers, and trades to ensure projects progress smoothly.
• Manage customer files, contracts, pricing, change orders, and JobTread records while keeping project information accurate and up to date.
• Use JobTread to help track estimates, customer communications, project progress, and follow-ups while supporting social media marketing and lead generation.
• Provide bookkeeping support including invoicing and document management.

Office Administrator / Bookkeeper - VVS Contracting Ltd.

(2024-07)

• Manage accounts payable, accounts receivable, payroll, invoicing, reconciliations, and monthly reporting.
• Communicate professionally with homeowners, builders, subcontractors, and suppliers.
• Support estimating, scheduling, project coordination, office administration, and JobTread project management to ensure projects stay organized and on schedule.
• Maintain accurate financial and project records using JobTread, Invoice Simple, and Payworks.

Copy Centre Attendant - BBW International

(2025-06 - 2025-06)

• Delivered exceptional customer service during the Rotary International Convention while meeting tight deadlines.

Print & Marketing Associate - Staples

(2022-07 - 2024-01)

• Exceeded monthly sales targets through consultative selling and relationship building.
• Recommended tailored print and marketing solutions based on customer needs.
• Managed multiple customer orders while maintaining high satisfaction.

Administrative Assistant - Eyecicle Eyewear

(2019-01 - 2020-06)

• Managed front desk operations, scheduling, insurance claims, bookkeeping support, and confidential records.
• Provided exceptional customer service and administrative support.

Business Administration Diploma - Southern Alberta Institute of Technology (SAIT)