Hannah Zhong

Designed interactive Powerpoint resources for CALC 1100, CALC 103, and YTP students using Mentimetre Supported 100+ of student visits through one-on-one and group STEM support at the Math and Writing Centre Taught a class of 20+ students on basic math concepts during the Youth Transition Program, aiding students to pass the Math Admission Test

Youth Transition Program (YTP) Facilitator/Math Tutor - Humber Polytechnic - Etobicoke, ON

(2025-01 - 2025-06)

• Designed interactive Powerpoint resources for CALC 1100, CALC 103, and YTP students using Mentimetre
• Supported 100+ of student visits through one-on-one and group STEM support at the Math and Writing Centre
• Taught a class of 20+ students on basic math concepts during the Youth Transition Program, aiding students to pass the Math Admission Test
• Fostered a supportive learning environment to build confidence and explore pathways to higher education

Freelance STEM Tutor - Self-Employed - Oakville, ON

(2024-08 - 2026-06)

• Tutored 200+ hours with 80+ students in Advanced Functions, Calculus and Vectors, and AP Mathematics, driving individual grade improvements between 5% and 25%
• Curated a free digital resource database via Google Drive, with practice examinations and step-by-step solutions
• Created comprehensive tutor training manual detailing tutoring strategies to aid students with learning disabilities

Barista (Shift Lead In-Training/Designated Trainer) - Starbucks - Oakville, ON

(2022-08 - 2023-08)

• Managed a team of 5+ during peak hours through adjusting coverage, team check-ins, and monitoring workflow
• Increased customer connection score of the store by 14.29% through training baristas in customer connections
• De-escalated customer conflicts through the LATTE model (Listen, Acknowledge, Take Action, Thank, and Explain/Ensure Satisfaction)

Bachelor of Mathematics - Statistics/Combinatorics and Optimization Joint Honours - University of Waterloo (2023-09 - 2028-08)