Hardeep Singh

Product Quality and Manufacturing Quality professional with 14+ years of experience improving product performance, resolving technical quality issues, and driving continuous improvement within highly regulated aerospace manufacturing environments. Proven ability to analyze quality trends, conduct root cause investigations, develop corrective actions, and collaborate with Engineering, Production, and Supply Chain teams to improve product reliability, compliance, and customer satisfaction. Experienced in quality data analysis, non-conformance management, First Article Inspection (FAI), technical reporting, and AS9100 quality systems.

Strong background in Lean manufacturing, process improvement, and KPI-driven decision-making supported by advanced SAP, Teamcenter, and Microsoft Excel expertise.

Quality Systems & Calibration Specialist - COLLINS AEROSPACE - Oakville, ON

(2021-12)

• Identified recurring quality risks by analyzing NCR trends, audit findings, and operational data, enabling early detection of product and process concerns.
• Led root cause investigations using 8D and 5 Why methodologies, driving corrective actions that improved process stability and reduced repeat issues.
• Developed KPI dashboards and quality performance reports that increased visibility of quality trends and supported data-driven decision-making.
• Partnered with Engineering, Production, and Supply Chain teams to resolve technical issues and implement sustainable process improvements.
• Maintained calibration and quality management systems in compliance with AS9100 requirements, ensuring product traceability and audit readiness.

Quality Assurance & Control Specialist - COLLINS AEROSPACE - Oakville, ON

(2019-06 - 2020-09)

• Managed and closed 100+ non-conformances by conducting technical investigations, coordinating containment actions, and verifying corrective action effectiveness.
• Verified product conformity through inspection of aerospace components against engineering drawings, customer specifications, and regulatory requirements.
• Performed defect trend analysis to identify recurring failure modes and support quality improvement initiatives.
• Conducted First Article Inspections (FAI) to validate manufacturing readiness and compliance with customer requirements.
• Maintained accurate quality records and traceability data within SAP and Teamcenter to support audit and operational requirements.

Production Lead Hand - NORMERICA INC. - Brantford, ON

(2020-11 - 2021-12)

• Coordinated daily manufacturing operations to achieve quality, productivity, and delivery objectives.
• Improved operational consistency through implementation of standardized work practices and 5S workplace organization.
• Resolved production bottlenecks through collaboration with operations teams, improving workflow efficiency, and output performance.
• Monitored production KPIs and provided performance updates to support operational planning and continuous improvement efforts.

Production & Planning Lead - BALWINDRA TOOLS PRIVATE LTD.

(2009-06 - 2018-09)

• Increased manufacturing efficiency by 30% through Lean initiatives focused on workflow optimization, waste reduction, and process standardization.
• Directed production planning and material coordination activities to support delivery commitments and operational targets.
• Reduced recurring production issues through structured problem-solving and implementation of process improvements.
• Developed performance tracking metrics that enhanced visibility of manufacturing operations and supported management decision-making.

Bachelor of Technology - Mechanical Engineering - Punjab Technical University, India