Network implementation specialist - Rogers - Canada
(2024-01)
- Supported end-to-end deployment of access and core network equipment by conducting physical on-site surveys of HFC platform equipment, documenting connectivity, and validating infrastructure readiness.
- Performed database updates, data entry, and documentation reviews to ensure accuracy of network records in alignment with physical surveys and project requirements.
- Collaborated with access planners, headend teams, and wireless operations to support project execution, resolve technical issues, and ensure smooth implementation of new network deployments.
- Managed work orders and material requirements to support installation activities and project timelines.
- Executed installation and troubleshooting of telecommunications equipment, including transport systems, IP core components, and Spine & Leaf architecture.
- Participated in headend optimization initiatives, including planning and overseeing infrastructure upgrades such as BDFB and cable system augmentations.
- Ensured adherence to all corporate health and safety policies and legislative requirements during field and facility-based activities.
- Utilized AutoCAD, Microsoft Office, and standard computer hardware/interface tools to support design updates, reporting, and documentation. Supporting existing processes and implementing change requirements as a part of a structured change control process.
- Oversaw the full invoice lifecycle, ensuring vendor billing accuracy, validating deliverables, and supporting financial tracking for project budgets.
- Monitored vendor performance against PO timelines, ensuring work completion prior to invoicing and escalating delays or discrepancies as needed.
- Evaluated vendor's work quality in alignment with Roger's policies, providing performance ratings and feedback to support continuous improvement and contract compliance.
Junior Manager, NI/ Access Layer - Excel Group Inc. - Toronto
(2023-04 - 2024-01)
- Provide logistical support, respond to queries, document changes, and assist with testing, assessment, diagnosis and resolution of network service outages and incidents.
- Troubleshooting: Identifying and resolving network issues or outages in a timely manner to minimize service disruptions.
- Client-Vendor Coordination: Interacting with equipment vendors for support, procurement, and related matters.
- Project Quotation, Scheduling, Creating NCT's.
- Provide technical support and troubleshooting for the implementation of access and network deployments.
- Collaborating with headend Tech's and wireless operational teams for project Execution.
- Installation, maintenance, and repair of cable systems and other types of wiring for cable.
- Training and Development: Staying updated on industry trends and technologies and participating in training programs to enhance skills and knowledge.
Implementation Team Leader - DTS Technical Inc. - SWO, GTAW, GTAC
(2016-08 - 2023-04)
- Conceptualize, build, and maintain tools to support network deployment and operations.
- Good understanding of RF, Video, Digital networking and Ethernet.
- Experience with the usage of RF/Video/Data/IP and transmission test equipment.
- Profound knowledge of Rogers Cable.
- Knowledge of HFC, FTTx fiber optic network design.
- Participating in development, improvement of processes and procedures related to Faults Management, Change Control and Preventive Maintenance.
- Completing projects on a timely basis and reporting it to the assigned department.
- Demonstrating participation and coordinating with cross functional teams as required.
- Travelling to various sites as per the project requirements.
- Adhering to Health and Safety regulations in accordance with company's policy.
- Ensuring the documentation of services, equipment's according to the standard protocol and procedures.
