Harleen Kaur

Patient-focused healthcare professional with hands-on experience providing individualized care to residents in long-term care settings, assisting with activities of daily living, mobility support, personal care, and emotional support while strengthening skills in resident observation and care delivery. Brings emergency healthcare experience from Vancouver Aquarium, responding to medical emergencies among 500+ daily visitors including CPR, AED deployment, wound care, and mental first aid while developing strong coordination, documentation, and communication skills. Demonstrates exceptional communication and relationship-building skills developed through daily interactions with patients, families, residents, and healthcare professionals, complemented by multilingual fluency in English, Punjabi, and Hindi.

Proven leadership and mentorship abilities gained through roles as First Aid Attendant and emergency response trainer, combined with strong knowledge of resident care, infection prevention and control, safety practices, professional accountability, and an academic foundation in biology.

First Aid Attendant - Vancouver Aquarium - Vancouver, BC

(2024-09)

• Respond to medical emergencies among 500+ daily visitors including CPR, AED deployment, and wound care.
• Deliver Mental First Aid for panic attacks, anxiety episodes, and trauma-related incidents.
• Coordinate directly with BC Emergency Health Services and lead facility evacuations when required.
• Maintain first aid stations and complete incident reports in compliance with WorkSafeBC standards.
• Train and mentor new attendants on emergency protocols and equipment use.

Surgical Booking Clerk - Department of Urological Sciences, Vancouver General Hospital - Vancouver, BC

(2024-10 - 2026-05)

• Coordinated and scheduled urology and kidney transplant surgeries, managing operating room bookings, surgical timelines, and clinic appointments to ensure efficient, well-organized patient care.
• Acted as a primary liaison between patients and physicians, communicating daily with patients to review scheduling details, guide them through required surgical paperwork, explain pre-operative instructions, and address questions to ensure they feel informed and supported.
• Collaborated closely with multidisciplinary clinical teams, vendors, and medical device representatives to coordinate required implants, equipment, and supplies for surgical procedures.
• Ensured patients completed all required pre-operative appointments, testing, and clearances by coordinating clinics, lab work, and follow-up visits, while developing strong patient-care coordination skills.

Health Care Assistant - Guildford Seniors Village (Long Term Care) - Surrey, BC

(2026-05 - 2026-06)

• Provided individualized care to residents with complex physical, cognitive, and chronic health conditions, assisting with bathing, dressing, grooming, toileting, feeding, continence care, mobility, repositioning, and activities of daily living while promoting dignity, comfort, and independence.
• Delivered specialized personal care by managing bowel and bladder incontinence, changing urinary catheter drainage bags, providing colostomy/ostomy care, performing skin integrity assessments, and promptly reporting changes in residents' physical, cognitive, and emotional condition to the registered nurse.
• Safely performed resident transfers using ceiling lifts, mechanical lifts, transfer belts, wheelchairs, and other mobility equipment, following safe body mechanics, fall prevention strategies, and infection prevention and control practices to ensure resident safety.
• Provided compassionate dementia and complex care by supporting residents with Alzheimer's disease, cognitive impairments, responsive behaviors, and chronic health conditions, collaborating with nurses, physicians, therapists, families, and the interdisciplinary team to deliver individualized, person-centered care.

Health Care Assistant - Seton Villa Retirement Centre (Assisted Living) - Burnaby, BC

(2026-05 - 2026-05)

• Supported residents with personal care, meal preparation and assistance, medication reminders, light housekeeping, and daily routines while encouraging independence and resident choice.
• Fostered meaningful relationships with residents by promoting social engagement, recreational participation, and emotional well-being to enhance quality of life.
• Assisted residents in maintaining a safe and comfortable living environment by encouraging healthy routines, monitoring overall well-being, and reporting concerns to the supervising nurse.
• Worked collaboratively with residents, families, and the care team to support individualized wellness goals while maintaining infection prevention and control standards.

Health Care Assistant Diploma - Healthcare - Drake Medox College (2026-07)

Medication Administration Diploma - Healthcare - Drake Medox College (2026-07)

Associate of Science Degree - Biology - Langara College (2023)