Harnoor Randhawa

Entry-level IT Support professional with hands-on skills in troubleshooting, Windows systems, networking, virtualization, and cloud fundamentals. Completed an Information Technology Services diploma from SAIT with practical experience through labs and an IoT Smart Plant Monitoring project. Experienced in customer service and security, with strong communication and problem solving abilities.

Customer Service Representative - Petro-Canada

(2023-01)

• Assist customers, handle transactions, troubleshoot POS issues, and ensure store operations run efficiently.

Security Guard - Guardteck Security

(2025-03 - 2025-06)

• Patrolled sites, documented incidents, performed access control, and maintained security standards.

Diploma - Information Technology Services - SAIT (2023-05 - 2024-12)