Harshdeep Kaur

Compassionate and reliable Direct Support Worker with experience providing individualized support and promoting the independence, safety and well-being of clients within a non-profit group home setting. Offers strong caregiving, respite, safety, communication and interpersonal skills. Certified in First Aid, CPR, NVCI as well as possesses a valid CCA and Class 5 driver's license. Seeking full-time direct support position.

Direct Support Worker at Arcane Horizons (Present)

• Supervises and transports clients to and from facility for medical appointments, day programs, volunteer commitments and personal outings while ensuring a safe, engaging and inclusive experience
• Assists with essential daily functions such as goal setting, meal preparation, personal hygiene and recreation
• Utilizes harm-reduction techniques while assisting those with complex behavioural support needs
• Gives participants reminders to take their prescribed medication and maintains accurate records of compliance or non-compliance
• Provides holistic emotional support through active listening, companionship and professional accountability

Security Guard at Polo Park Mall (2026-01 – Present)

• Provides security foot controls, monitors behaviour and reports findings to upper management
• Responds to emergency alarms, including fire, intrusion, public intoxication and panic alarms
• Proficient in de-escalating volatile situations and managing conflicts while promoting public safety
• Experienced working with vulnerable and underserved populations; compassionate and knowledgeable of extenuating life circumstances

Kitchen Assistant at Swagat Sweets (2024 – 2026)

• Served over 100+ clients per shift while performing key tasks such as order taking, line cooking and cashiering
• Prepared and stored all fresh ingredients in accordance with provincial health and safety guidelines
• Communicated clearly between departments to ensure a smooth and concise flow of service and promote teamwork

Associate of Arts Diploma – Booth University College (2026)

Child Care Assistant Certificate – Government of Manitoba (2026)