Harshili Jay Sejpal

Proven ability to plan, organize, and execute daily work operations in fast-paced retail environments. Strong interpersonal and communication skills with a focus on customer service excellence. Demonstrated initiative, sound judgment, and ability to work independently and within a team. Skilled in time management, multitasking, and meeting deadlines effectively.

Front End Supervisor - Shoppers Drug Mart

(2026-02)

• Supervise and coordinate front-end operations, ensuring efficient workflow and customer satisfaction.
• Demonstrate strong leadership, initiative, and ability to manage multiple tasks under pressure.
• Handle cash, resolve customer concerns, and maintain accurate transaction records.
• Support team members and ensure adherence to company policies and procedures.
• Maintain excellent communication with staff and management.

Team Member - Food Basics

(2025-11)

• Assist in daily store operations including stocking, customer assistance, and inventory control.
• Maintain organized work areas and ensure timely completion of assigned tasks.
• Provide excellent customer service and resolve inquiries professionally.
• Demonstrate strong time management and teamwork skills.

Team Member - Booster Juice

(2025-05 - 2026-03)

• Prepared orders efficiently while maintaining quality and hygiene standards.
• Delivered strong customer service in a fast-paced environment.
• Handled cash transactions and maintained accurate records.
• Worked collaboratively with team members to meet daily targets.