Harshit Prapanna

Senior Technical Project Manager and Scrum Master with over 15 years of progressive experience leading complex software, enterprise application, infrastructure, and technology delivery initiatives for large global organizations. Proven experience managing end-to-end client project delivery from initiation, planning, requirements coordination, and scheduling through development, testing, deployment, production implementation, and post-implementation support. Strong technical implementation background with hands-on experience supporting enterprise application implementations, upgrades, integrations, production releases, testing, and technology modernization and migration initiatives.

Extensive experience leading distributed cross-functional teams including software developers, application teams, infrastructure engineers, database administrators, middleware teams, QA/testing teams, cybersecurity teams, business stakeholders, and external vendors. Experienced in developing and maintaining project plans, schedules, milestones, deliverables, RAID logs, status reports, communication plans, and project documentation. Strong background in Agile and Scrum methodologies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Refinement, and continuous delivery improvement.

Proven ability to proactively identify project risks, dependencies, issues, and delivery challenges; facilitate resolution and implement process improvements to keep projects on track. Experienced coordinating multiple concurrent initiatives while maintaining alignment with scope, schedule, resources, quality, business requirements, governance standards, and stakeholder expectations. Strong client-facing communication and leadership skills, with experience presenting project status, risks, milestones, delivery progress, and recommendations to technical teams, business stakeholders, management, and executive leadership.

Experienced coordinating resource needs, delivery priorities, dependencies, and technical activities across geographically distributed and offshore teams. Strong enterprise application and Oracle ecosystem experience, including PeopleSoft HCM/FSCM, PeopleTools, Oracle Database, application upgrades, software releases, and platform modernization. Committed to driving automation, process optimization, and technology improvements that enhance delivery efficiency, reliability, and operational performance.

Technical Project Manager - TechMahindra - Toronto, Canada

(2026-06 - 2026-08)

Led the end-to-end delivery of a Enterprise platform modernization initiative for PeopleSoft applications supporting General Ledger and Accounts Payable business functions within a mission-critical banking environment. Managed cross-functional collaboration across application, infrastructure, database, security, testing, and business teams to successfully plan, execute, and deliver the upgrade.

• Identified delivery opportunities, project extension needs, and additional client requirements and communicated potential account growth opportunities to appropriate stakeholders.
• Supported resource planning and utilization forecasting by coordinating team capacity, delivery priorities, dependencies, and projected workload across project workstreams.
• Supported proposal, SOW, and project estimation activities by coordinating scope, technical inputs, assumptions, resource requirements, delivery timelines, and effort estimates with relevant stakeholders.
• Lead end-to-end planning and execution of a complex enterprise application modernization project, ensuring alignment with project scope, timelines, technical requirements, business objectives, and quality expectations.
• Develop and maintain detailed project plans, schedules, milestones, deliverables, dependencies, risks, issues, and status reports throughout the project lifecycle.
• Coordinate cross-functional teams including application developers, PeopleSoft technical teams, infrastructure engineers, database administrators, middleware teams, cybersecurity, testing teams, and business stakeholders.
• Drive project execution through requirements coordination, technical planning, environment readiness, testing, deployment preparation, production implementation, and post-implementation support.
• Facilitate proactive communication between technical teams and business stakeholders to identify issues, remove delivery blockers, develop solutions, and maintain project momentum.
• Monitor project progress against established milestones and deliverables and provide regular project status updates and executive reporting.
• Manage project risks, dependencies, issues, and change requests through structured governance and RAID management processes.
• Coordinate testing, production readiness, deployment activities, release execution, validation, and stabilization to ensure successful implementation with minimal business disruption.
• Review and coordinate proposed changes to project plans, schedules, scope, and technical requirements with relevant stakeholders.
• Promote Agile delivery practices and continuous improvement while ensuring successful execution within agreed scope, schedule, and quality objectives.

Technical Project Manager - Infosys Limited - Mississauga, Canada

(2025-11 - 2026-05)

Led complex banking and middleware application support project, aligning scope, timelines, technical requirements, business objectives, dependencies, vulnerability management and quality expectations. Developed and maintained detailed project plans, schedules, milestones, deliverables, resource needs, dependencies, risks, issues, and executive status reporting throughout the project lifecycle.

• Drove project execution through requirements coordination, technical planning, environment readiness, testing, deployment preparation, production implementation, and post-implementation support.
• Served as a key point of coordination between technical teams and business stakeholders, identifying issues, removing delivery blockers, facilitating decisions, and maintaining project momentum.
• Monitored project progress against milestones and deliverables and provided regular client, stakeholder, and executive reporting on delivery status, risks, issues, and dependencies.
• Managed project risks, dependencies, issues, and change requests through structured governance and RAID management processes.
• Coordinated testing, production readiness, deployment activities, release execution, validation, and stabilization to support successful implementation with minimal business disruption.
• Evaluated proposed changes to project plans, schedules, scope, and technical requirements and coordinated impacts and decisions with relevant stakeholders.
• Promoted Agile delivery practices and continuous improvement while maintaining accountability for agreed scope, schedule, quality, and delivery outcomes.
• Supported automation and continuous improvement initiatives that reduced operational effort and improved delivery efficiency.

Senior Consultant / Project Manager - Infosys Limited - Mississauga, Canada

(2018-03 - 2025-11)

Led cross-functional technical teams and coordinated activities across multiple stakeholders and geographically distributed teams to ensure successful delivery of project objectives. Monitored project progress, milestones, risks, issues, dependencies, and provided structured status reporting to management and stakeholders.

Facilitated

Agile ceremonies including Sprint Planning, Daily Stand-ups, and Backlog Refinement. Worked closely with technical teams and stakeholders to identify delivery challenges, resolve issues, remove blockers, and improve execution efficiency. Coordinated incident, change, release, deployment, and production activities while maintaining project timelines and service continuity.

• Managed multiple concurrent technology, application, infrastructure, and modernization projects from planning through execution, deployment, and post-implementation support.
• Built strong working relationships with business stakeholders, technology teams, vendors, and management to support successful client delivery.
• Led geographically distributed cross-functional teams across application development, infrastructure, middleware, databases, cybersecurity, production support, and business operations.
• Developed comprehensive project plans, schedules, milestones, deliverables, communication strategies, RAID logs, executive dashboards, and stakeholder reporting.
• Supported estimation, resource planning, delivery forecasting, and client planning activities for concurrent technology initiatives, coordinating technical inputs and delivery assumptions across workstreams.
• Managed project scope, schedules, resources, risks, dependencies, and delivery priorities using Agile and Waterfall methodologies.
• Coordinated enterprise technology initiatives including application lifecycle management, platform upgrades, infrastructure modernization, vulnerability remediation, and production deployments.
• Worked closely with technical teams and business stakeholders to define project objectives, coordinate requirements, establish deliverables, and maintain alignment throughout all project phases.
• Continuously monitored project progress and delivery milestones, proactively identifying risks, issues, dependencies, and potential schedule impacts.
• Facilitated problem-solving sessions with technical teams and stakeholders to develop solutions, remove blockers, and implement delivery improvements.
• Coordinated production readiness, testing, deployment planning, environment management, implementation activities, operational validation, and post-implementation stabilization.
• Managed project changes and modifications by evaluating impacts to scope, timelines, resources, technical dependencies, and business requirements.
• Developed and maintained extensive project documentation including project plans, communication plans, status reports, risk registers, issue logs, meeting minutes, and stakeholder presentations.
• Led Agile ceremonies and supported teams in adopting Agile practices, improving collaboration, accountability, delivery transparency, and continuous improvement.
• Coordinated with business stakeholders, third-party vendors, and technology partners to ensure alignment and successful delivery of enterprise initiatives.
• Managed enterprise technology initiatives supporting mission-critical financial platforms within a complex 24×7 production environment.
• Developed and coordinated project plans, schedules, deliverables, dependencies, resource activities, and technical workstreams across infrastructure, application, database, middleware, and production support teams.
• Led automation initiatives using Shell scripting and Ansible to improve operational efficiency, reduce manual effort, and enhance technology service delivery.
• Improved production stability and service reliability through root cause analysis, preventive action planning, process improvements, and operational optimization.

Associate - Projects - Cognizant Technology Solutions - India

(2016-04 - 2018-03)

Supported a large-scale enterprise software and ERP implementation involving PeopleSoft FSCM 9.2 application implementation and technology delivery.

• Coordinated project activities across application, infrastructure, database, middleware, testing, and business teams throughout the project lifecycle.
• Assisted in developing and maintaining project schedules, milestones, deliverables, action items, risk logs, and implementation plans.
• Coordinated software testing activities including system integration testing, user acceptance testing, defect resolution, deployment validation, and production readiness.
• Worked closely with technical teams and business stakeholders to identify issues, coordinate solutions, and maintain project progress.
• Supported project planning, implementation scheduling, migration planning, go-live preparation, and production deployment activities.
• Assisted with risk management, issue tracking, change coordination, stakeholder communication, and project documentation.
• Participated in post-implementation support and stabilization activities to ensure successful adoption and operational continuity.

Senior Software Engineer - Hexaware Technologies - India

(2015-07 - 2016-03)

Provided Level 2 and Level 3 technical support for mission-critical enterprise applications operating within a 24×7 production environment.

• Worked closely with application, infrastructure, database, and technical teams to investigate software and production issues and coordinate resolution.
• Monitored application health, analyzed incidents, performed troubleshooting, and supported root cause analysis and corrective actions.
• Coordinated software releases, production deployments, environment readiness, and post-deployment validation activities.
• Supported change and release management processes while minimizing production risks and service disruption.
• Collaborated with technical teams and business users to improve application reliability, operational efficiency, and service quality.
• Participated in disaster recovery planning, performance optimization, production support, and continuous improvement initiatives.
• Led automation initiatives using Shell scripting and Ansible to improve operational efficiency, reduce manual effort, and enhance technology service delivery.
• Improved production stability and service reliability through root cause analysis, preventive action planning, process improvements, and operational optimization.

Consultant - ERP - Cognizant Technology Solutions - India

(2011-08 - 2015-06)

Supported enterprise banking applications within a highly available and mission-critical production environment.

• Built a strong technical foundation in enterprise software applications, application support, production deployments, upgrades, and technology operations.
• Coordinated application maintenance, incident management, issue resolution, change requests, release planning, and production deployments.
• Worked closely with infrastructure, database, middleware, and application teams to support technology delivery and maintain application stability.
• Participated in system upgrades, application changes, release coordination, operational readiness, and production implementation activities.
• Performed root cause analysis for complex production issues and coordinated corrective and preventive actions.
• Supported capacity planning, performance monitoring, system optimization, and continuous process improvement initiatives.
• Contributed to technology upgrade projects while maintaining compliance with organizational governance and delivery standards.

Bachelor of Engineering - Computer Science (2011)