Hotel Manager/ Housekeeping expert
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Experienced hospitality and operations leader with a strong background in resort management, food service operations, and strategic talent development. Proven ability to optimize guest experiences, manage teams efficiently, and implement cost-saving initiatives. Passionate about leadership, customer satisfaction, and driving operational excellence.
Managed all aspects of hotel operations, including administration and daily business functions.
Supervised cleaning staff, organized daily tasks, and ensured high standards of cleanliness.
Managed daily operations for Tim Hortons, Pizza Hut, KFC, and HMR, ensuring quality and efficiency.
Led cross-functional teams to enhance customer experience and improve service delivery.
Master’s in Hotel Management and Tourism Universidad Isabel I (2022 – 2024)
