Hawraa Ubaydee

Motivated and customer focused hospitality and retail professional with experience food service, cafés, restaurant’s and retail management. Skilled in customer service cash handling team supervision and working efficiently in fast-paced environments. Strong communication and problem-solving abilities with a proven track record of delivering excellent customer experiences. Fluent in Arabic, English, Turkish with the ability to connect with diverse customers and support team success.

MANAGER at NORA CAKES & SWEETS (2026-05 – Present)

As a Manager at Nora Cake, I oversaw the daily operations of the bakery, ensuring excellent customer service, efficient team performance, and smooth workflow. I managed staff scheduling, inventory control, cash handling, and product presentation while maintaining high standards of food safety and quality.

SUPERVISOR at AL FORAT IRAQI STREET FOOD (2025-08 – 2026-07)

As a Supervisor at Alforat Iraqi Street Food, I supervised daily restaurant operations, coordinated staff to ensure efficient service, and maintained high standards of customer satisfaction. I assisted with staff training, monitored food quality and safety procedures, managed inventory and cash handling, resolved customer concerns professionally, and supported the team in achieving operational and sales goals in a fast-paced environment.

SERVER,CASHIER at KABABKO IRAQI GRILL (2025-07 – 2025-08)

Managed the design team and mentored junior designers to improve design quality and efficiency. Created wireframes, prototypes, and high-fidelity mockups for a variety of web and mobile projects. Worked closely with clients to understand their needs and goals and translate them into effective design solutions

MANAGER at ZARA (2023-08 – 2025-07)

As a Store Manager at Zara, I was responsible for overseeing all aspects of daily store operations, leading and developing a high-performing team, and ensuring an exceptional customer experience. I managed sales performance, staff scheduling, inventory control, visual merchandising, and operational standards while maintaining compliance with company policies. I focused on achieving business objectives, improving team productivity, and creating a positive shopping environment that reflected Zara’s brand values.

CASHIER at ZARA (2023-02 – 2023-07)

Skilled in providing excellent customer service handling cash area and POS transactions accurately working efficiently in fast paced environments. Strong communication, multitasking and problem solving skills.

BUSINESS MANAGEMENT – ISTANBUL AYDIN UNIVERSITY (2023 – 2025)