Heather Banyard

Experienced Administrative Assistant skilled in calendar management, meeting coordination, office operations, and supporting multiple leaders in fast-paced environments. Delivered significant cost savings, including recovering $86,000 in unused flight credits. Developed a telecom analysis plan that reduced expenses by $33,000 annually.

Improved financial accuracy by identifying and posting over $13,000 in unbilled disbursements in two weeks. Highly proficient in administrative and accounting systems, with a proven ability to quickly learn new software and processes. Extensive experience in administrative, accounting, logistics, and office management roles across corporate, government, and field-based settings.

Various Administrative Positions (Contract) at Robert Half Recruiters & Employment Agency / ProCom Services

• Secured direct employment from multiple temporary placements, with organizations paying the agency's finder's fee due to the value and impact I demonstrated
• Successfully completed multiple temporary and contract assignments with strong reviews for reliability, professionalism, and adaptability
• Proven ability to quickly integrate into new teams and workflows

Municipal Coordinator (Contract) at Government of Alberta (GOA) – Kananaskis Improvement District (KID)

• Managed financial and municipal corporate services, including AP/AR, journal entries, invoicing, billing, payroll, account reconciliation, and related administrative support
• Supported records management, archiving, and office operations to ensure efficiency and compliance

Administrative Support (Casual) at GEF Senior Housing

• Coordinated emergency response by contacting 911, fire, ambulance, and police services as needed
• Provided reception support and customer service for tenants, visitors, and staff
• Assisted with shift scheduling, building maintenance coordination, and property management tasks

Logistics Coordinator / Administrative Coordinator at Dahrouge Geological Consulting Ltd.

• Arranged complex travel for up to 120 staff, including emergency rescheduling during fire season and severe weather
• Developed formal travel policies to streamline future bookings
• Negotiated contracts and reduced rates with vendors
• Handled AP, logistics, office and property management, HR assistance, onboarding, and training
• Processed, validated, and reported on company and employee expenses
• Invoiced clients and reconciled multiple credit cards

Administrative Coordinator (Accounts Payable) at Bishop & McKenzie LLP

• Learned four roles within three months, creating procedural documentation for each role
• Reviewed all AP statements and ensured disbursements were posted and collected
• Developed new procedures to identify unbilled disbursements more efficiently
• Opened and closed files, processed new client letters, client IDs, and archiving

Office Manager at Canadian Recreation Solutions (CRS) and Tri-Sun Signs (TSS)

• Managed AR/AP, invoicing, payroll, and deposits
• Applied for Business Licenses for projects
• Staff coaching
• Designed advanced Excel tools, including automated spreadsheets and macros for budgeting, financial tracking, and forecasting

Senior Administrative Assistant to Specifications and Archiving at DIALOG

• Reduced significant monthly costs by consolidating national archiving accounts, negotiated new fees, and ensured correct billing
• Winner of first Iris Prize (2005) – created a travel calendar, booking and tracking system to be used across all offices to save time and reduce costs
• Proofread and edited specifications, ensuring consistency and accuracy
• Planned corporate events, including coordinating travel across five continents
• Coordinated annual retreats for staff across four office locations
• Managed a 150-line switchboard, scheduled nine boardrooms, and provided multi-department administrative support
• Worked in IT, HR, Contract Administration, Accounting, Administration, Reception, Archiving, Marketing, and Specifications

Certificate in Office Technology – NAIT

Leadership and Professionalism, Proofreading, Effective Communication – METRO

Principles of Construction Documentation – CSC (Construction Specifications Canada)

MCSE Program in Microsoft Certified Systems Engineer – PBSC Computer Training

Certificate in Business Education – J. PERCY PAGE