Clinic Manager – Evolve Wellness, Scarborough, ON | Jan 2018 – Present
- Managed clinic operations and led a team of staff, increasing productivity and patient satisfaction.
- Implemented service enhancements and patient feedback loops, boosting retention rates.
- Maintained compliance with healthcare regulations and industry best practices.
Senior Store Manager –
Budget Optical, Scarborough, ON | Jan 2009 – Present
- Directed operations, inventory, budgeting, and staff training to improve store performance.
- Implemented promotions and campaigns, increasing sales and customer engagement.
- Mentored new employees, improving service quality and operational efficiency.
Licensed Optician –
Eye Optical, Markham, ON | Apr 2023 – Jun 2023
- Assisted clients with frame selection, adjustments, and minor repairs.
- Ordered, edged, and fitted prescription lenses accurately.
- Educated clients on contact lens usage and follow-ups.
Licensed Dispensing Optician –
Ollie Quinn, Toronto, ON | Jul 2017 – Aug 2018
- Evaluated prescriptions and provided lens and frame recommendations.
- Adjusted and repaired eyeglasses for proper fit and comfort.
- Kept updated with industry trends and continuing education.
