Hetal Shah

HR professional with 12+ years of experience managing recruitment, employee relations, performance management, payroll coordination, compliance, and employee engagement across multi-site operations in Canada. Proven ability to support business growth through effective workforce planning, policy development, talent management, and HR operations. Experienced in fast-paced environments requiring strong stakeholder management and employee support.

Sr.HR Manager - Ape Squared (Gaming Studio) - Toronto, Winnipeg, Vancouver

(2022-05)

• Responsible for managing a broad range of HR duties supporting corporate objectives at three locations (Toronto, Winnipeg, Vancouver)
• Work closely with the Executives, Sups, Production to understand corporate strategy, business goals, recommend best practices and setting up policies and procedures to support continued growth of the organization
• Provide leadership and support in areas of change management, talent acquisition, talent management, on-boarding, conflict resolution, performance management, progressive discipline, compensation and employee development
• BambooHR Platform Management for HRIS data. Coordinate with finance/payroll team for smooth payroll process
• Manage annual performance reviews, documenting professional goals and progress as well as supporting performance improvement plans and company re-structuring
• Attrition management, retention programs and employee engagement initiatives
• Manage recruitment cycle for all the hires, strategize with the team on all other recruitment efforts and participate in reverse recruitment programs
• Partnering with the stakeholders on the ramp up/down strategy and suggesting best practices with regards to employment standards
• Introduction of RRSP program across all levels
• Champion the Equity, Diversity and Inclusion strategy and initiatives across the board
• Represent HR strategy for Business Continuity plan

Sr. Talent Acquisition Specialist - Guru Studio

(2022-01 - 2022-04)

• Spearheading recruitment across all the levels
• Working on special HR projects
• Implementing ATS system
• Building relationships within and outside the company

HR Manger - Tangent Animation Ontario Inc. (company closed down) - Toronto, Winnipeg, Vancouver

(2019-03 - 2021-08)

• Responsible for managing a broad range of HR duties supporting corporate objectives at three locations (Toronto, Winnipeg, Vancouver)
• Work closely with the Executives, VP HR to understand corporate strategy, business goals, recommend best practices and setting up policies and procedures to support continued growth of the organization
• Provide leadership and support in areas of change management, talent acquisition, talent management, on-boarding, conflict resolution, performance management, progressive discipline, compensation and employee development
• Payworks HR Platform Management for HRIS data. Coordinate with payroll team for smooth payroll process
• Manage annual performance reviews, documenting professional goals and progress as well as supporting performance improvement plans and company re-structuring
• Attrition management, retention programs and employee engagement initiatives
• Manage recruitment cycle for Executive and Senior leadership hires, strategize with the team on all other recruitment efforts and participate in reverse recruitment programs
• Manage Health & Safety documents, leading periodic staff training and representing HR for corporate audit
• Introduction of RRSP program across all levels
• Represent HR strategy for Business Continuity plan
• Manage the team and run the HR department smoothly

Sr. HR Generalist - Mr. X – a division of Technicolor Canada

(2018-03 - 2019-02)

• Partner with Department Managers and Heads of Department (HODs) to coach and guide in talent attraction, retention and development, contract management, performance management, training and development, and compensation practices
• Support the development of the Department Managers and wider management group to reinforce company culture, instill values, and create a sustainable leadership and management team
• Assume responsibility for ensuring that management in dedicated departments understand and adhere to the boundaries, policies and processes in which we operate. Including, broadening their understanding of the employment relationship whilst balancing it with the risks and operational demands
• Partner with management to ensure that messaging and communications with individuals and teams is reflective of the business strategies and culture
• Facilitate and deliver internal training sessions for the development of management
• Manage entire life cycle of Recruitment for creative, non-creative and support functions
• Manage high volume cycle of employees contracts ending/renewals; reviewing contract end dates in the context of changing work demands and crewing options with management in order to communicate changes to employees in a global environment
• Manage downtime/redundancy planning and management within dedicated departments, including assessing the risks associated with individuals, team and wider business
• Work alongside production to ensure appropriate scheduling as a whole is in line with local legal requirements
• Management of internal transfers and promotions
• Oversee immigration and right to work management in the context of talent planning within dedicated departments
• Support a high volume of international employees
• Support the Global HR Team in driving the implementation of identifying and retaining talent as well as skill gaps and high potential employees. Ensure teams have the right employees in the right place at the right time
• Define development and succession planning in dedicated departments. Employ feedback mechanisms to help them better manage large dynamic and high-performance teams
• Identify high performers and successors to key positions within dedicated departments to make sure we have flexible teams prepared for change and growth.
• Employee Relations
• Develop and maintain strong working relationships by building trust and accountability to establish partnerships with management and employees.
• Provide ER advice and support, including performance management, formal processes, absence management, re-structuring and termination etc.

HR Generalist - Tendril Design + Animation Inc.

(2016-12 - 2018-02)

• Manage entire recruitment cycle to find and attract highly qualified and motivated candidates for various creative, production, technology and support functions
• Work collaboratively with Management to maintain relationships with universities/colleges for campus hiring and internship programs. Represent Tendril at various job fairs and hiring drives
• Conduct new hire orientation/on-boarding and complete other formalities
• Prepare employment contracts, freelance agreements and issue any company related letters
• Update new/exit employees in Payroll software and Benefits plan
• Coordinate with vendors for Benefits Administration
• Process biweekly payroll through Power pay (Ceridian Software) for all the employees
• Timesheet management, vacation tracking, exit process, issue ROE, conduct exit interview
• Structure and Implement HR policies as per ESA guidelines, execute Health and Safety Policy and lead meetings
• Drive various special projects and conduct employee engagement initiatives
• Maintain HRIS database of employee information, new hires, terminations, transfers, promotion
• Administer performance appraisal process for all employees as per anniversary date
• Drive training modules for internal staff and coordinate functional training programs for nominated employees
• Revise job descriptions across all levels in conjunction with Leads/Management
• Responsible for applying training/job grants and complete the entire process
• Process LMIA application and visa process for foreign workers

HR Manager - Prana Studios Pvt. Ltd. (India) - India

(2011-05 - 2016-08)

Masters in Management Studies - Human Resources

HR Module - Seneca College