Hiba Souebgui

A graduate of cégep Édouard-Montpetit in Social Sciences and entering the université de Montréal in Political Science, I have diverse experience in sales, reception, customer service, and working with children. Dynamic, organized, and possessing excellent interpersonal skills, I am seeking opportunities to develop my abilities while making a positive contribution to a work environment.

Sales Agent - Vidéotron - 825 rue Saint-Laurent O, Longueuil, J4K 2V1

(2025-09)

• Advise customers on telecommunications products and services
• Identify customer needs and recommend tailored solutions
• Contribute to achieving the company's sales targets

Youth Services Worker - A.P.E.D - 1050 Boulevard Curé-Poirier O, Longueuil, QC J4K 2E4

(2025-06 - 2025-08)

• Supervision of a group of children with special needs and facilitation of activities in a day camp
• Conflict resolution and handling of unexpected situations, working closely with a team
• Document and report observations on children's progress

Receptionist and Veterinary Assistant - Clinique Vétérinaire de Lyon inc. - 2798 rue de Lyon, Longueuil, QC

(2024-12 - 2025-06)

• Managing reservations and scheduling appointments by phone and in person
• Handling specific requests and answering questions accurately

Receptionist - Salon d'esthétique Harshi's - 3025 Ch. de Chambly, Longueuil, QC J4L 1N3

(2024-03 - 2024-11)

• Greeting clients, managing phone calls and inquiries
• Organizing the agenda, scheduling appointments and following up on reservations

Sales Associate and Customer Service - Walmart - 2877 Ch. de Chambly, Longueuil, QC J4L 1M8

(2023-03 - 2024-02)

• Welcoming and directing customers in a dynamic environment
• Cash register management and product stocking
• Handling inquiries, returns, and transactions

Bachelor's Degree - Political Science - Université de Montréal (2026-09 - 2029-12)

Diplôme d'études collégiales (DEC) - Social Sciences - Cégep Édouard-Montpetit (2023-09 - 2025-12)