Hina Kazmi

Health Informatics graduate with 9+ years of progressive experience in hospital and community healthcare environments. Specialized in electronic health record systems (Epic, Cerner, Meditech, OSCAR), chart abstraction, report generation, clinical documentation, OHIP billing, and health data integrity. Experienced in extracting and analyzing reports, maintaining accurate patient records, and supporting quality improvement initiatives.

Currently pursuing CHIMA Certification, seeking opportunities in Health Records, Health Information Management, HIM Analysis, and healthcare data-focused roles.

Administrative Assistant (Department of Medicine) - Sunnybrook Health Sciences Centre - Toronto, ON

(2022-08 - 2025-11)

• Maintained integrity and accuracy of electronic health records using Epic and hospital EMR systems
• Performed chart abstraction and data validation to support physician documentation and reporting requirements
• Generated and extracted clinical reports to assist with departmental tracking and quality initiatives
• Coordinated physician schedules, referrals, and diagnostic testing across multiple departments
• Managed OHIP billing submissions and ensured compliance with documentation standards
• Supported academic and research documentation processes

Client Service Coordinator - Bayshore Healthcare - Mississauga, ON

(2021-12 - 2022-08)

• Scheduled and coordinated mobile nurses and field staff for community-based patient assignments
• Managed workforce schedules to ensure continuity of care and real-time coverage adjustments
• Maintained client records and service documentation within EMR and scheduling systems
• Ensured accurate documentation and compliance with healthcare service standards

Health Informatics Co-op Student - Practice Health Check - Toronto, ON

(2022-09 - 2022-12)

• Designed a digital infection control audit tracking system to improve compliance monitoring
• Conducted stakeholder analysis and workflow mapping
• Automated manual reporting processes using Google Forms and data tracking tools
• Applied health information systems and project management principles

Medical Office Receptionist - West Oak Medical Clinic - Oakville, ON

(2020-12 - 2021-12)

• Managed patient registration, triaging, and follow-ups using OSCAR EMR
• Processed billing and maintained physician schedules
• Ensured accurate documentation and record updates

Medical Administrative Assistant - Downtown Toronto Doctors FHO - Toronto, ON

(2018-09 - 2020-12)

• Maintained electronic medical records and patient demographic data
• Processed billing documentation and updated patient charts
• Ensured completeness and accuracy of clinical documentation

Client Care Coordinator - Helping Hands - Mississauga, ON

(2017-08 - 2018-09)

• Scheduled shifts for PSWs/staff and communicated with hospital employees answering questions regarding their unique staffing needs
• Kept track of all shifts and documents in centralized databases alongside the team

Customer Service Representative - Walmart Canada - Mississauga, ON

(2016-09 - 2017-08)

• Implemented new customer service strategies successfully and maintained thorough knowledge of store merchandise, and was responsible for selling at least 10 in store credit cards daily
• Assisted customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers
• Promoted customer loyalty and consistent sales by delivering friendly service strategies and sales goals

Medical Transcriptionist Assistant - Scarborough Health Network - Toronto, ON

(2014-09 - 2016-09)

• Transcribed physician dictations into structured clinical reports
• Edited speech-recognition documentation for accuracy and compliance
• Prioritized reports based on continuity of care needs

Postgraduate Certificate - Health Informatics - George Brown College (2022)

Bachelor of Health Studies - Health Studies - York University (2021)