A Customer Tech Support Professional with 4 years of experience in customer service
Experience
Technical Support Representative
4+ years of experience as Customer Service Representative
Experience includes time management, organizational, and multi-tasking skills to main- tain high service issues.
Ability to identify and resolve technical problems faced by the customer.
Hands-on experience in making documents of customer records with log problems and solutions for use by another colleague.
Notable knowledge of creating websites and making backed CMS using MySQL, HTML, JavaScript, CSS3, and PHP
Ability to work independently and achieve desired goals while contributing to a team’s success.
Ability to learn quickly and adapt to new environments, willingness to work flexible hours, effective communication skills developed through work experience.