BARTENDER - NORVILLA HOTEL - Winnipeg, Canada
(2024-05)
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Completed POS transactions, returning currency, coin, and payment cards to patrons
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Developed strong working relationships with customers and staff
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Checked customer identification to verify age requirements for alcohol purchases
- Trained and mentored new team members in proper bar operations
BARTENDER/MANAGER - LIPSTIXX - Winnipeg, Canada
(2023-08 - 2024-11)
- Demonstrated strong leadership skills while motivating team members during busy shifts
- Managed daily operations of bar including ordering supplies, tracking inventory, and setting schedules
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior
SERVER/WAITRESS - BOOGIES DINER AND SPORTS LOUNGE - Winnipeg, Canada
(2023-05 - 2023-08)
- Bussed and reset tables to keep the dining room and work areas clean.
- Served both the diner and the bar/VLT lounge.
- Served food and beverages promptly, with focused attention to customer needs.
- Catered to guests throughout the meal, from sit-down to the conclusion of the visit.
- Memorized menu items to help guests with meal and drink choices, and suggestive selling.
- Light bussing, salad, and soup preparation as part of server duties.
SERVER/WAITRESS - OLIVE GARDEN RESTAURANT - Winnipeg, Canada
(2022-07 - 2023-04)
- Accurately recorded orders on cash register and point-of-sale system.
- Served food and beverages to patrons and confirmed complete orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
