Houda Ghalleb
Best costumer service
Talent
Toronto, OntarioMember since June 17, 2023
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About
I have a passion to deal with costumer and prov a good service
Experience
Real Estate Salesperson: 07/ 2022 – 09/2023
Queensway Real Estate Brokerage Inc – Toronto ON
- Interviewed clients to obtain their house requirements and budget.
- Provided information to clients on property prices and mortgages.
- Coordinated with the Home Inspector, Loan Officer, and other professionals to close sales.
- Completed loan paperwork and purchased documentation for clients.
The Bank of Nova Scotia (Scotiabank) – Toronto, ON
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each client’s individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Expanded customer base through community outreach and strategic business partnerships.
Sales Consultant 01/2014 to 07/2019
Abu Dhabi Islamic Bank (MPM Properties) – Abu Dhabi, UAE
- Used a consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic.
- Achieved top performance by strategically adapting to the rapidly changing, competitive environment.
- Applied knowledge of the market and a full range of innovative and unique products to meet customer needs.
- Expanding the company's customer base.
Ray White International – Abu Dhabi, UAE
- Reviewed and executed confidential documents, contracts, and disclosures.
- Established a positive flow of communication with clients, attorneys, and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed new business and managed new and existing clients.
- Collaborated with attorneys, loan officers, and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Colliers International – Abu Dhabi, UAE
- Managed scheduled meetings to maintain the satisfaction of both buyers and sellers and facilitate purchases.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports. Promoted properties to target audiences to enhance revenue generation.
- Examined homes for client arrivals after planning open-house events and showings. • Developed new business and managed new and existing clients.
Education
- Post-Graduate Diploma: Project Management - George Brown College - Toronto, ON 08/2022
- Real Estate Salesperson Program: Real Estate - Humber College Real Estate - Toronto, ON License 07/2022
- Certificate: GENERAL ARTS AND SCIENCE - Business English - George Brown College - Toronto, ON 12/2021
- Advanced Diploma: Accounting and Finance - Ecole De Perfectionnement Aux Affaires, - Tunisia 06/2004