Hyelsinta Ayuba

Compassionate, dependable, and dedicated Support Worker with over 3 years of experience supporting elderly individuals, persons with disabilities, and vulnerable clients. Skilled in personal care, mobility support, emotional assistance, and maintaining safe, respectful environments. Committed to person-centered care that promotes dignity, independence, and overall well-being.

Customer Service Representative – Rogers Ambassadors Team at SP Data Digital (2025-06 – Present)

• Communicate professionally with customers while representing Rogers products and services.
• Demonstrate strong listening, empathy, and problem-solving skills.
• Maintain confidentiality and professionalism in all interactions.

Cook / Order Attendant at Chai Mehfil Restaurant (2024-01 – 2025-12)

• Prepared meals following food safety and hygiene standards.
• Maintained clean and organized kitchen and service areas.
• Worked efficiently in fast-paced environments while supporting team operations.

Support Worker at Blossom Elderly Standard Care (2022-03 – 2023-12)

• Assisted residents with bathing, grooming, toileting, dressing, and feeding.
• Provided emotional support and companionship.
• Maintained a clean and safe living environment.
• Communicated client needs to healthcare staff.

Caregiver at The Bliss Caregivers (2021-05 – 2022-04)

• Supported mobility and daily routines.
• Assisted with meal preparation and feeding.
• Observed and reported changes in client health.

Support Worker at Grace Nursing Centre (2019-07 – 2020-06)

• Delivered compassionate care to elderly residents.
• Assisted with daily routines and recreational activities.
• Supported care planning and documentation.

Bachelor of Health Science in Health Science – University of Manitoba

High School Diploma – Redemption Academy, Kaduna (2018)