Iamrahme Rahman

Motivated and reliable customer service professional with experience in supermarket retail, cashier duties, food packing, and fast-paced restaurant environments. Strong communication skills in English and French, quick learner, and able to work independently or as part of a team. Seeking opportunities in retail, grocery, restaurant, warehouse, cleaning, or front desk roles.

Team Member at PFK (KFC Canada) (2025-11 – 2026-01)

Handled cash and card payments accurately using POS system. Packed food orders correctly and maintained during busy hours. Followed food safety, hygiene, and cleanliness standards. Worked efficiently in a team environment and supported coworkers as needed.

• Handled cash and card payments accurately using POS system
• Packed food orders correctly and maintained during busy hours
• Followed food safety, hygiene, and cleanliness standards
• Worked efficiently in a team environment and supported coworkers as needed

Cashier / Food Packing Associate at Fu Thai (2025-01 – 2025-08)

Prepared and packed online orders for delivery and customer pickup. Took customer orders and processed payments quickly and accurately. Assisted with food preparation and maintained clean work areas. Provided friendly service and supported daily restaurant operations.

• Prepared and packed online orders for delivery and customer pickup
• Took customer orders and processed payments quickly and accurately
• Assisted with food preparation and maintained clean work areas
• Provided friendly service and supported daily restaurant operations

Customer Service Associate at Shopnow Supermarket (2022-02 – 2024-08)

Assisted customers with product inquiries and service needs. Resolved customer complaints and issues professionally. Processed transactions including sales, returns, and exchanges. Maintained records of customer interactions and transactions. Ensured shelves and customer areas were clean and organized.

• Assisted customers with product inquiries and service needs
• Resolved customer complaints and issues professionally
• Processed transactions including sales, returns, and exchanges
• Maintained records of customer interactions and transactions
• Ensured shelves and customer areas were clean and organized

Certificate in French Language Course – Centre Pauline Julien

HSC in Accounting Management – Latifa Shofi Chowdhury Women's College