Ibrahim Khalil (Robel)

To obtain a challenging and progressive position in an industry, where I can utilize my knowledge and abilities to achieve the industry's goal and development of the organization.

Ticketing Agent - BLACK STAR TRVEL & TOURISM - Al Qudaybiyah, Bahrain

(2025-08)

• Customer Service & Communication
• Proficiency with GDS and ticketing software
• Problem-Solving & Attention to Detail
• Using airline portal NDC/ Gallio
• Hotel booking / travel insurance

Ticketing Agent - Cumilla Travel & tourism - Manama

(2022-01 - 2025-12)

• Customer Service & Communication
• Proficiency with GDS and ticketing software
• Problem-Solving & Attention to Detail
• Using airline portal NDC/ Gallio
• Hotel booking / travel insurance

Sales manager - Shophine online Shop

(2019-01 - 2022-12)

• Sales, customer service, or call center experience preferred
• Excellent phone communication and active listening skills
• Self-motivated, organized, and able to work independently from home
• Promoting in Experience in Social media following sale in remotely with courier

Ticketing Reservation staff member - ARIYA TRAVEL AND CARGO

Currently working at ARIYA TRAVEL AND CARGO as a Ticketing Reservation staff member. Experience in customer service and ticket reservation with good communication skills and knowledge of travel booking systems.

H.S.C (Higher Secondary Certificate) - Surid Technical Science & Commerce College (2009-01 - 2011-12)

S.S.C (Secondary School Certificate) - Surid Technical Science & Commerce College (2008-01 - 2008-12)