Shelter Worker - Kennedy House - Toronto, ON
(2022-04)
- Provide direct care and supervision to youth residents in a live-in treatment program.
- Develop and implement case plans, ensuring alignment with Toronto Shelter Standards and City of Toronto guidelines.
- Conduct assessments, complete case notes, and manage client data via Shelter Management Information System (SMIS).
- Facilitate group programming, promoting life skills and personal development for youth residents.
- Ensure safety by conducting wellness checks, managing building inspections, and overseeing emergency protocols.
- Collaborate with multidisciplinary teams to connect clients to community services and resources.
Placement student - The Neighborhood Group/St Stephen's House - Toronto, ON
(2025-01 - 2025-04)
- Planning and facilitation of educational activities for the youth
- Build and maintain positive relationships with youth through consistent, supportive interactions
- Planning outreach activities to increase youth attendance at drop-in programs.
- Building and maintaining positive relationships with staff
- Guiding and supporting the youth
- Improve Communication Skills with Youth, staff and peers at the Drop-In Centre.
- Provide mentorship to youth
- Conflict resolution and mediation
- Preparation of meals for youth drop in program
Placement student - Afghan Women's Organization - Toronto, ON
(2024-07 - 2024-08)
Refugee & Immigrant Services
- Assisted in the development and implementation of summer camp
- Implemented a wide variety of activities that reflect the interests of children and youth
- Ensured I was a positive role model
- Facilitated programs and worked together with program Supervisors to provide quality care
- Prepared appropriate environments by ensuring safe, clean, sanitary areas
- Successfully planned and managed group activities for a diverse group of campers
- Developed and delivered educational and recreational activities to ensure a safe, enjoyable summer camp experience.
- Assisted in the supervision of campers during meals, outdoor activities and trips.
- Provided leadership and mentorship to campers, helping them develop teamwork and communication skills.
- Maintained a clean and organized work environment, ensuring all safety protocols were followed.
- Provided emotional support and guidance to campers dealing with personal issues.
Community Shelter Worker - Homes First (via Agency) - Toronto, ON
(2020 - 2022-04)
- Supported residents at multiple shelter sites, providing crisis intervention, case management, and conflict resolution.
- Enforced shelter policies using a harm reduction approach, ensuring a safe and supportive environment for all.
- Managed wellness checks, conducted intake and discharge procedures, and connected clients to external support services.
- Ensured shelter safety through regular security checks and responding to emergency situations.
- Delivered compassionate, non-judgmental support while respecting professional boundaries and organizational policies.
Peer Outreach Worker - Fred Victor - Toronto, ON
(2020-05 - 2021-09)
- Provided outreach to marginalized individuals with mental health and addiction challenges, linking them to services.
- Delivered compassionate care, resolving conflicts and fostering engagement with clients.
- Documented interactions and ensured clients were connected to necessary resources.
Hand Hygiene Auditor (Volunteer) - Fudger House Long Term Care Home - Toronto, ON
(2019 - 2020)
- Conducted hand hygiene audits, supporting infection control efforts and ensuring compliance among staff.
- Assisted in administrative tasks related to health and safety compliance.
Meals on Wheels Volunteer - Dixon Hall Neighborhood Services - Toronto, ON
(2020)
- Delivered meals to seniors and individuals with disabilities, ensuring timely service and food safety.
- Maintained cleanliness and organization of delivery equipment.
Customer Service Volunteer - Salvation Army - Toronto, ON
(2018-10 - 2020-01)
- Assisted with food service, answered client inquiries, and supported meal preparation and clean-up.
