Idil Hassan

Compassionate and dependable Personal Support Worker with experience in patient support, infection prevention, sanitation, and customer service within healthcare and fast-paced environments. Certified PSW with CPR certification and updated TB test. Skilled in assisting with daily living activities, maintaining safe and clean environments, and supporting patients with dignity and respect.

Personal Support Worker (Volunteer) - L'Chaim Retirement Home

(2024-01 - 2024-05)

• Assisted residents with daily living activities and mobility support
• Maintained a safe, clean, and comfortable environment
• Followed infection prevention and patient safety procedures

Cabin Groomer - Air Canada

(2023-01 - 2023-12)

• Cleaned and sanitized aircraft cabins following strict safety standards
• Worked efficiently in a fast-paced team environment
• Reported safety and maintenance concerns to supervisors

Dispatcher / Customer Service - United Class Cabs

(2014 - 2022)

• Managed high-volume customer calls and scheduling requests
• Resolved customer concerns professionally and efficiently

Cabin Cleaner - AvEx Flight Support

(2018 - 2018)

• Maintained aircraft cleanliness and sanitation standards

Housekeeping Staff - Stonebridge Hotel

(2013 - 2014)

• Maintained clean and organized guest environments

Cashier - Walmart

(2012 - 2013)

• Provided professional customer service and handled transactions accurately

PSW Certificate