Ifeoma Okwuobi

Compassionate and dedicated Personal Support Worker with over 9 years of experience providing high-quality patient care in long-term care, community care, and home hemodialysis settings. A pioneer PSW in the Trillium home hemodialysis pilot initiative program (THP PSW Watline Program). Skilled in assisting patients with activities of daily living including bathing, toileting, feeding, ambulation, transfers, and personal hygiene while promoting dignity, comfort, and safety.

Experienced working collaboratively with nurses, physicians, and interdisciplinary healthcare teams to deliver patient-centered care. Demonstrated ability to monitor and report changes in patient condition, maintain accurate documentation, uphold infection prevention and control standards, and provide care in a sensitive and compassionate manner. Recognized for reliability, professionalism, strong attendance, and commitment to exceptional patient outcomes

Personal Support Worker - Humber Valley Terrace - Etobicoke, Ontario

(2016-04)

• Provide direct patient care and assistance with activities of daily living including bathing, dressing, grooming, toileting, continence care, feeding, and ambulation.
• Assist residents with mobility and safe transfers using wheelchairs, mechanical lifts, transfer devices, and other mobility equipment.
• Deliver meal trays, assist residents during mealtimes, monitor food and fluid intake, and report concerns to nursing staff.
• Observe residents for physical, emotional, and cognitive changes and promptly communicate findings to registered healthcare professionals.
• Maintain a safe, clean, and comfortable environment through adherence to infection prevention and control practices.
• Assist with repositioning and comfort measures to support resident safety and well-being.
• Complete required documentation accurately and in accordance with organizational policies and procedures.
• Collaborate with nurses, physicians, therapists, and interdisciplinary healthcare teams to support resident care plans.
• Participate in resident care conferences and contribute observations relevant to patient care.
• Mentor and orient new Personal Support Workers regarding patient care standards, safety procedures, and organizational policies.
• Recognized by management for consistently delivering high-quality resident care and maintaining excellent attendance.

Personal Support Worker, Home Hemodialysis (THP Watline) and Community Care - Sainte Elizabeth Health Care - GTA, Markham, Ontario

(2016-12 - 2024-07)

• Provided direct patient support to renal patients receiving home hemodialysis treatment under the supervision of nursing and dialysis teams.
• Prepared dialysis equipment and supplies including machine setup, priming, rinsing, cleaning, and disinfection according to health and safety standards.
• Monitored patients during dialysis treatments, ensuring comfort and promptly reporting concerns, irregularities, or changes in patient condition.
• Assisted patients with mobility, positioning, transfers, and transportation using wheelchairs and mobility aids.
• Maintained vascular access sites and monitored for signs of infection or complications while communicating concerns to the nursing team.
• Collected scheduled bloodwork and water samples and ensured accurate documentation of procedures and observations.
• Maintained strict infection prevention and control standards and adhered to organizational safety protocols.
• Assisted clients with personal care and activities of daily living while preserving dignity, independence, and privacy.
• Coordinated supply management and ordering to ensure uninterrupted patient care.
• Developed strong therapeutic relationships with patients and families through empathy, patience, professionalism, and effective communication.
• Consistently recognized by management for delivering outstanding patient care and service excellence.

Certificate Diploma - Health and Social Services Management - McGill University, Montreal,Quebec Vocational Diploma - Personal Support Work - Pearson Adult Education Center, Montreal,