Ifrah Yusuf

Detail-oriented and reliable professional with experience in customer service, retail operations, healthcare administration, and office support. Demonstrates strong organizational skills, effective communication, and the ability to manage multiple responsibilities in fast-paced environments. Adaptable, dependable, and committed to providing high-quality service while maintaining professionalism and confidentiality.

Retail Associate (Part-Time) - Zellers - Edmonton, AB

(2011-02 - 2013-01)

• Maintained organized and well-stocked sales areas in accordance with company standards.
• Assisted customers with product information and recommendations to enhance the shopping experience.
• Operated cash registers accurately and handled transactions efficiently.
• Collaborated with team members to support store operations during peak periods.

Internship Worker - Nova Clinic - Edmonton, AB

(2018-03 - 2019-06)

• Organized and maintained patient records while adhering to privacy and confidentiality standards.
• Scheduled patient appointments and supported daily clinic operations.
• Responded to phone calls, emails, and in-person inquiries professionally.
• Assisted medical staff with administrative duties and office coordination.
• Supported inventory tracking and office supply management.

Cashier (Part-Time) - Walmart - Edmonton, AB

(2019-05 - 2020-01)

• Processed customer transactions accurately using point-of-sale systems.
• Managed cash handling procedures, including till setup and reconciliation.
• Assisted customers at self-checkout stations and resolved basic technical issues.
• Delivered consistent, courteous service in a high-volume retail environment.

Event Coordinator Assistant - Local Community Centre - Edmonton, AB

(2020-06 - 2020-12)

• Assisted with planning and coordination of community events.
• Supported on-site event operations and guest assistance.
• Coordinated volunteers for event setup and breakdown.
• Assisted with event promotion to increase community participation.

French Tutor - Self-Employed - Edmonton, AB

(2022-09)

• Provided one-on-one French tutoring focused on grammar, vocabulary, reading, and comprehension.
• Developed structured study routines to support consistent academic improvement.
• Used engaging and appropriate learning materials to support student progress.

Early Childhood Educator Certificate (2025-03)

Home Care Aide Assistant Certificate (2022-06)

Medical Office Diploma (2016-04)

High School Diploma (1997-06)