Customer Service Representative at Mandez (2021-01 – 2022-12)
- anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
- actively stay informed about the latest sales offerings and loyalty programs.
- Maintained a clean, organized inventory and curated I displays of rotating seasonal clothing and accessories.
Event Management at Prairie land park (2017-01 – 2019-12)
- Event Management: Organize and promote key events to boost client engagement and increase case acceptance, leading to 12% year-over-year growth in revenue.
POS Cashier at McDonald's (2016-01 – 2020-12)
- meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
- anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
Order Fulfillment and Logistics Coordinator at Canada post
- Fulfilled and packaged 150+ online orders daily, maintaining a 99% accuracy rate, contributing to a +10% customer satisfaction rating
- Processed returns and exchanges for 200+ items per shift, ensuring compliance with company policies and minimizing loss
- Coordinated with the logistics team to ensure timely unloading and stocking of 10+ delivery trucks weekly.
