Imtenan Elahi

Energetic and motivating individual with extensive experience in GIS leadership. Expertise in Esri technology stack and is dedicated to continuous improvement. Accomplished results-oriented who consistently meets deadlines and takes an effective analytical approach to identifying and solving problems making routine office tasks as efficient as possible in a professional manner.

Excellent interpersonal and communication skills with proficiency in English, Urdu, Punjabi, and Hindi. Enthusiastically looking to obtain a role as GIS Manager, where I can continue to use my skills and expertise to make a positive contribution within the organization.

Usher (Part Time) at City of Mississauga (2023-09 – Present)

• Greeting customers and information providing about the events
• Assists guests with locating exits and amenities such as restrooms and concession areas
• Assists guests with limited mobility or other special needs to and from their seats
• Ensures that aisles, walkways, and designated seating areas are clear, clean, and safe

Dispatch Assistant (GIS Support) at Multiview Locates Inc. (2021-04 – 2026-05)

• Produce prompt updates of updates drawings for the team and maintaining geo data base in ArcGIS and QGIS
• Installation and providing GIS software support for field squad working on urban regeneration projects
• Trouble shooting for the maintenance of GIS software and computer hardware for the crew
• Managing GIS analysts and technicians for data quality
• Coordinated with partners for compliant GIS deliverables

Front Desk Agent (Part Time) at Food Basics (2020-03 – 2021-04)

• Created a connection and developed rapport with customers to provide outstanding, personalized service while keeping a professional demeanor
• Assisted the store manager in planning and implementing strategies to attract customers
• Coordinated daily customer service operations
• Assist with maintaining store inventory
• Embrace all new approaches and procedures to effect continual improvements in the efficiency and effectiveness of our client services

Sub Assembler at SciCan (2020-08 – 2020-11)

• Ensuring the daily plan and schedule is adhered to the company policy
• Following manufacturing instructions (ICMAP 1) to perform assembly, cleaning, labelling, and packaging procedures
• Using hand tools to perform manual assembly
• Attention to detailing
• Delivering customer orders quality products and service with highest standard

Customer Service Representative at Freson Bros (2015-03 – 2015-06)

• Excellent client care and provided high level of customer service
• Made sure to always greet clients with a welcoming smile and addressed all queries and concerns in a professional manner
• Took pride in customer satisfaction

Outreach Coordinator at Word Vision (2015-03 – 2015-04)

• Participated as a team member by presenting information and recommendations in an objective and articulate manner during meetings
• Fundraising and participate willingly and constructively in the supervision and evaluation process
• Providing research and support activities in the development and execution of outreach strategies and activities to support the objectives of the Agency Communication

Deputy Director at Geological Survey of Pakistan (2001-01 – 2015-02)

• Performed 320 Km2 geological mapping and other geo-scientific surveys
• Carried out exploration and appraisal of minerals, energy and water resources projects
• Accomplished two projects of geo-hazards and environmental assessments using tools of GIS and RS (remote sensing)
• Managed a team of Geologists, Geochemists, GIS analysts and field technicians group for data quality
• Coordinated with partners for compliant GIS deliverables

M.Sc. in Geo-information Science and Earth Observation with Specialization in Engineering Geology – University Twente, Enschede, The Netherlands (2007-09 – 2009-03)

SEO 3 month's course in SEO – Digi Skills Pakistan (2020-05 – 2020-08)