Technician
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I have done job in apple service centre india and i have 7 year job experience in technical engineer
Technical Engineer & Team leader (FromNov 2015 to 8th July 2022) Performed basictroubleshooting procedures on iOS devices and MACOS computers.
● Demonstrated exceptional, consistent,and comprehensive knowledge of Appletechnology and applications.
● Delivered exceptional customer servicewhile maintaining a high degree of professionalism.
● Trained, coached, and mentored a staff of newhires to ensure a smooth transition into the specialist role.
● Assist customers in matching needs toproduct configurations including (MacBooks, iMacs, iPads, iPods, iPhones)and all varieties of Apple software and accessories.
● Partnered successfully with other zones inthe store to produce a smoother workflow forcustomers coming into the service center
Completed a Jetking Certified Hardware & Networking Professional (JCHNP) from Jetking, Delhi. In 2014
