Iram Farakh

Over 5 years of experience as a Customer Service Representative with excellent problem solving and sound judgement. Adaptable and able to deal with different situations and personalities. Organized, energetic and punctual. Self-motivated and assertive with strong interpersonal communication skills. Reliable with a perfect attendance record. Able to work in fast-paced and deadline driven environments.

Food Preparer - McDonald's - Calgary, Alberta

(2024-01 - 2026-12)

• Collaborate with team members to ensure timely and accurate order fulfillment during peak hours
• Assist in receiving and stocking deliveries, ensuring proper rotation of perishable items
• Adhere to McDonald's quality and service standards to deliver a consistent customer experience
• Prepare and assemble food items according to company standards and customer specifications

Transport Receptionist - Nawab Trucking LTD. - Calgary, Alberta

(2018-01 - 2019-12)

• Greeted clients & visitors and directed them appropriately
• Created and formatted various documents as required
• Received and issued payments
• Scheduled and confirmed appointments
• Provided administrative support to other staff if needed
• Attended phone calls and responded to email inquiries

Customer Service Representative/Cashier - Circle K - Calgary, Alberta

(2017-01 - 2018-12)

• Operated the register or cash, debit and visa transactions
• Responded to phone and email inquiries
• Greeted customers, offering assistance with individual needs
• Completed all point of sales and closing procedures, including counting the contents of the register
• Stocked and replenished merchandise according to store merchandising layouts

High School Diploma - Quaid-E-Azam Public School (2010-01 - 2012-12)