Data Analyst
MissionSquare Retirement, Washington, DC
- Developed 5+ monthly reports and dashboards to monitor dynamics leading to data-driven company management decisions. Leveraged transactional, operational, demographic, and financial data, and employed SQL, Excel, Microsoft Access, and Power BI.
- Delivered daily reports and visualization of key client characteristics, utilizing SQL, Excel, Microsoft Access, and Power BI, to provide real-time insights to sales and executive-level teams for further analysis and decision-making.
- Utilized Excel, Microsoft Access, and Power BI to develop 6+ comprehensive monthly reports and dashboards using the data collected from surveys in Qualtrics. Analyzed key findings resulting in improved communication strategies with clients and a 25% increase in response rates.
- Used Qualtrics to develop, launch, and maintain 2 new surveys within one month. Distributed surveys across 50 clients every week. Analyzed responses to gather valuable insights and improve client experience.
Analytics Engineer
VisiQuate, Inc., Kharkiv, Ukraine
- Utilized SQL and MicroStrategy to deliver monthly dashboards and reports providing up-to-date insights and contributing to the development of strategic action plans for process improvement and revenue maximization.
- Employed MicroStrategy to daily develop and maintain 50+ new attributes, metrics, iCubes, and ad-hoc reports used for further analysis.
- Created complex iCubes to optimize process efficiency and reduce the execution time for receiving the requested reports leading to enhanced overall performance.
- Coordinated daily with business analysts and database engineers to provide extensive support in creating new fields in the database leading to more approaches in research and analysis.
- Led one project while providing essential support on up to 10 concurrent projects. Contributed to the training process through mentorship and support of a trainee, providing valuable guidance and assistance.
