Bilingual It Specialist
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Bilingual IT Support Professional with over 10 years of experience providing exceptional technical support in fast-paced environments. Skilled in troubleshooting hardware and software issues, computer repair, system installation, configuration, and maintenance for desktops, laptops, printers, and peripheral devices. Strong background in incident management, issue escalation, and collaborating with cross-functional teams to resolve critical technical situations efficiently.
Recognized for excellent communication skills in both English and Spanish, a customer-focused approach, and the ability to adapt quickly to new technologies. Committed to delivering reliable IT solutions that improve operational efficiency and support business objectives
Computer System Technician – Networking
Saint Clair College – (Faculty Academic Award)
Police Foundation & Security
Canadian College of Heath and Science
